Spitzer Kia Cleveland
Cleveland, OH
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Jim Parson sold me my freedom! I walked into Spitzer Kia not knowing exactly what I wanted, but an idea. I had very little intension of purchasing a brand new vehicle, perhaps a few I walked into Spitzer Kia not knowing exactly what I wanted, but an idea. I had very little intension of purchasing a brand new vehicle, perhaps a few years old. My car was on it's last leg --it was an '89 Corolla. It was time for something in the past decade, at least. Jim was extremely friendly and in no way pushy. I had a friend post a picture of his new Forte and I was very impressed with his enjoyment of it. So, I did have a preference towards that model but not entirely exclusive to it. He showed me around to other cars and eventually I came across the Forte. It had high ratings for overall value and reliability and so, I test drove it around the city. He was patient and informative and again, never pushy. That was important to me, because I didn't want to feel "forced" into a purchase I wasn't completely sure of. We discussed everything in great details about the car; it's perks, it's gas to mileage ratio, it's reliability and expectations. Before we returned to the lot I was pretty much sold on the car but not the particular color I test drove. Miraculously, they had one in the color I wanted in an off premise lot/storage place. I was in a position with my current car that limited me, basically, to drive to work and back. Jim Parson sold me my freedom, essentially. I could now enjoy the simple things I worried about doing with my old car --the smallest of tasks seemed nerve-wracking, going to the grocery store without worrying my car wouldn't start after, everything was an issue with my old car. Jim assured me that if I had any further questions about the car or anything I needed to know, he would be personally available --and I believe him. I won't hesitate in the future to recommend him to anyone/everyone in search of a new car from someone they could feel secure with. He is outstanding at his job and a very honest man. I have found an amazing vehicle with an amazing salesman! More
efficient & positive experience Areleen was great to work with, everyone at Spitzer Kia was very friendly & easy to work with. The whole car buying experience was pleasant & very ef Areleen was great to work with, everyone at Spitzer Kia was very friendly & easy to work with. The whole car buying experience was pleasant & very efficient. Arleen even bought me a soda while i was waiting, we took care of insurance & the dealership arranged to get my rental car back to Enterprise. Really like the free weekly car wash feature too! More
Excellent car buying experience I just purchased a car from this dealership and had a fantastic experience. Car buying can be a frustrating experience, so I was surprised at how easy I just purchased a car from this dealership and had a fantastic experience. Car buying can be a frustrating experience, so I was surprised at how easy and pleasant this was. Mike was great. He was friendly, knowledagle, and helpful. Vince in finance was awesome as well. He got us in and out very quickly, while still explaining everything we needed to know. I would definitely recommend spitzer Kia to anyone looking to buy a car. More
Great Customer Service Jonathan and Jeremy worked exceptionally hard to get us the deal we wanted for the vehicle we wanted. Jonathan was friendly and knowledgeable about t Jonathan and Jeremy worked exceptionally hard to get us the deal we wanted for the vehicle we wanted. Jonathan was friendly and knowledgeable about the vehicle we came to look at and listened to our needs. Together Jonathan & Jeremy exceeded our expectations. Thank you! More
Great experience. Everyone was helpful and curtious. George Woods is very informative, pleasant and an excellent salesperson. I would highly recommend to any of my friends, when they go to purchase their George Woods is very informative, pleasant and an excellent salesperson. I would highly recommend to any of my friends, when they go to purchase their next vehicle. More
Great Experience Had lots of questions, they were all answered to my satisfaction. Would definitely purchase another automobile here if the need arises. Wasn’t Able Had lots of questions, they were all answered to my satisfaction. Would definitely purchase another automobile here if the need arises. Wasn’t Able to purchase a new automobile, but did get a great certified pre-owned with not too much mileage. More
Great experience all around! Gary Grow worked with me to get me into exactly what I was looking for. For a first time getting Into my own car, this experience was fun and exciting Gary Grow worked with me to get me into exactly what I was looking for. For a first time getting Into my own car, this experience was fun and exciting! Gary is helpful and truthful about what to expect and made this an awesome experience for me. Thank you Gary!!! Working with individuals who care for the client as if they were family is what makes the difference. More
Awesome experience! I worked with Josh and Loved all of the experience. Would highly recommend. Thank you so much! Great car and great price. Will come here in the future I worked with Josh and Loved all of the experience. Would highly recommend. Thank you so much! Great car and great price. Will come here in the future! More
Amazing customer service This is my second experience with Kia and my representative listened to what I said I wanted and what I could afford and didn’t try to put me in somet This is my second experience with Kia and my representative listened to what I said I wanted and what I could afford and didn’t try to put me in something that wasn’t in my price range. He explained everything in detail about what I was signing and what I was getting. Josh and Vincent was both pleasant to work with and easy to talk to I would definitely recommend them to my friends. More
Awesome service (: I had the opportunity of working with Kia in Sales and Vince in Finance. They were both super nice and patient when working with me, as my family had I had the opportunity of working with Kia in Sales and Vince in Finance. They were both super nice and patient when working with me, as my family had a lot of questions and logistics to figure out. They made the transition to my new car really easy and I could tell genuinely cared and wanted to help! I was very impressed and really happy with how everything was handled! They both did a great job (: More