Spitzer Kia Cleveland
Cleveland, OH
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Excellent experience We stopped at the dealer at 7 pm knowing that they were closing at 8 - we planned to just look around. We never thought that we would be able to work We stopped at the dealer at 7 pm knowing that they were closing at 8 - we planned to just look around. We never thought that we would be able to work anything out on such a short time frame. We spoke with Jon Gemelas who was extremely helpful. He listened to what our needs were in a car, offered suggestions, and took us on a test drive. He then worked up numbers numerous ways - weighing leasing vs purchase and trade in vs no trade. He also spoke often with his manager to get us exactly what we were looking for. The staff - sales associate (Jon Gemelas), manager (Freddy Mansour), and finance manager (Jeremy Zabell) all stayed well past closing to finalize everything and we left with our new car! Everyone was very accommodating, friendly, and patient with all of our questions, We would definitely recommend this dealer. More
Return customer My boyfriend and I needed a new car and didn't know what our options were to get one. We had purchased a car from Spitzer about 5 years ago and had a My boyfriend and I needed a new car and didn't know what our options were to get one. We had purchased a car from Spitzer about 5 years ago and had a great experience then, so we decided to go back to start looking. The staff was very friendly as soon as we walked in the door. George was our salesperson and he was fantastic helping us figure out what our options were. We didn't expect to find a car right away but he found up a great car that fit our budget and was right for us. I highly recommend Spitzer Kia and George. More
Excellent experience I went in with a list of cars that I was considering, but I hadn't decided on anything. Josh listened to what I wanted in a car and I loved the first I went in with a list of cars that I was considering, but I hadn't decided on anything. Josh listened to what I wanted in a car and I loved the first one he brought out. He was super friendly and made the process as easy as possible, even though I hadn't come prepared to buy a car. He went above and beyond to make sure I felt comfortable with the car and to get me on the road. More
Quick and efficient I wasn’t expecting to make a purchase at this dealership. However, I had done extensive research on pricing for the car I was looking at. I found thei I wasn’t expecting to make a purchase at this dealership. However, I had done extensive research on pricing for the car I was looking at. I found their cars to be more than fairly priced, the sales person I worked with (Kiyyah) was awesome, to the point, and efficient. Overall great experience and I walked out a happy customer with a new car. More
Great experience at this dealership Desmond was helpful and told me what was wrong with my car without trying to push anything on me. The staff was pleasant to talk to and I look forward Desmond was helpful and told me what was wrong with my car without trying to push anything on me. The staff was pleasant to talk to and I look forward to purchasing another car here once the time comes More
Smooth Marlene did a fantastic job. She was very professional and a lot of help. She made the transaction very smooth. I would highly recommend her. Marlene did a fantastic job. She was very professional and a lot of help. She made the transaction very smooth. I would highly recommend her. More
Very Easy & Pleasant Came here from Kia of Bedford, where I had a horrible experience. Did a little research online into their inventory, walked in, and Josh helped me thr Came here from Kia of Bedford, where I had a horrible experience. Did a little research online into their inventory, walked in, and Josh helped me through the whole thing. Super easy, and I got a great used car for a great price! More
Prompt service and great salespeople Soon as you pulled up for service there was someone to assist you. Desmond was a great and he informed you of everything that would be repaired or ser Soon as you pulled up for service there was someone to assist you. Desmond was a great and he informed you of everything that would be repaired or serviced. More
Amazingly caring This dealership really does care about you and your needs. I went there with a low budget and they made it work. I drove off the lot in a new car with This dealership really does care about you and your needs. I went there with a low budget and they made it work. I drove off the lot in a new car with a smile on my face. I will be forever grateful. I would recommend them to everyone. Josh Darnell in sales and Jeremy zabell will take great care of you. More
Great service Everybody was friendly and helpful in getting me in to a car I need and will recommend my friends to buy a car here at Spitzer Kia Everybody was friendly and helpful in getting me in to a car I need and will recommend my friends to buy a car here at Spitzer Kia More