
Spitzer Kia Cleveland
Cleveland, OH
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Staff helpful and courteous. I have had all my mechanical work done at Spitzer Kia since 2011. Leased a 2017 Optima there last year. Service and sales excellent. Kim Beutel in ser I have had all my mechanical work done at Spitzer Kia since 2011. Leased a 2017 Optima there last year. Service and sales excellent. Kim Beutel in service does an excellent job. Desmond Peebles in service did well also. More
It was great Very friendly and helpful. Great customer service and professionalism. I would highly recommend this dealership to anyone looking for a new or used ve Very friendly and helpful. Great customer service and professionalism. I would highly recommend this dealership to anyone looking for a new or used vehicle experience was great. More
Very good experience. Just purchased a Niro from Spitzer and had a great experience.. Sales staff was very friendly, answered all my questions, not a lot pressure. Car I Just purchased a Niro from Spitzer and had a great experience.. Sales staff was very friendly, answered all my questions, not a lot pressure. Car I got was a great deal. More

Great service We had been looking online for a car for only a few days and found that overall Spitzer had the lowest prices for a new reliable car. Upon going to th We had been looking online for a car for only a few days and found that overall Spitzer had the lowest prices for a new reliable car. Upon going to the dealership we were met with great customer service and honesty. It was great to see the true price rather than having to spend time bargaining and hassling. Our sales rep, Jose, was extremely thorough and thoughtful when answering questions and delivering precise information. All around a great experience and really good, honest people. More
Excellent Customer Service - Desmond My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over and beyond the call of duty. During the process his communication was great and let us know what was needed every step of the way. The job was done quickly with excellent results. Anytime you visit this Kia dealership please ask for Desmond!!! More
Quick and painless Let me just tell you about this dealership, from start to finish everything was phenomenal. Arlene was exceptional-She was very knowledgeable and was Let me just tell you about this dealership, from start to finish everything was phenomenal. Arlene was exceptional-She was very knowledgeable and was straight to the point. Financing this vehicle was also a breeze!!!! Vincent, in finance, was Was also able to make the process very very painless More
Great Experience. Purchasing a car at Spitzer Kia was a very pleasant experience with no high pressure. Arleen listened to my needs and everyone involved was very help Purchasing a car at Spitzer Kia was a very pleasant experience with no high pressure. Arleen listened to my needs and everyone involved was very helpful. Mel even agreed to deliver the car over 200 miles at no charge to me to a family member for whom this car was purchased. Thanks for such great service. More
Great customer service Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks More
Tire Replacement I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. More
Polite Service guys I visited here and had contact with Josh, Desmond, Todd the mechanic and the finance guy. They all were very professional and respectable explaining e I visited here and had contact with Josh, Desmond, Todd the mechanic and the finance guy. They all were very professional and respectable explaining every process, clearly and in a friendly manner. My initial experience with Kiyyah was great until i called an hour later and reported that something was wrong with the vehicle. She treated me as though I was lying about the situation, and didn't deal with me too much after that. Not good. More