Spitzer Kia Cleveland

Excellent Customer Service - Desmond My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over and beyond the call of duty. During the process his communication was great and let us know what was needed every step of the way. The job was done quickly with excellent results. Anytime you visit this Kia dealership please ask for Desmond!!! More

Quick and painless Let me just tell you about this dealership, from start to finish everything was phenomenal. Arlene was exceptional-She was very knowledgeable and was Let me just tell you about this dealership, from start to finish everything was phenomenal. Arlene was exceptional-She was very knowledgeable and was straight to the point. Financing this vehicle was also a breeze!!!! Vincent, in finance, was Was also able to make the process very very painless More

Great Experience. Purchasing a car at Spitzer Kia was a very pleasant experience with no high pressure. Arleen listened to my needs and everyone involved was very help Purchasing a car at Spitzer Kia was a very pleasant experience with no high pressure. Arleen listened to my needs and everyone involved was very helpful. Mel even agreed to deliver the car over 200 miles at no charge to me to a family member for whom this car was purchased. Thanks for such great service. More

Great customer service Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks More

Tire Replacement I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. More

Polite Service guys I visited here and had contact with Josh, Desmond, Todd the mechanic and the finance guy. They all were very professional and respectable explaining e I visited here and had contact with Josh, Desmond, Todd the mechanic and the finance guy. They all were very professional and respectable explaining every process, clearly and in a friendly manner. My initial experience with Kiyyah was great until i called an hour later and reported that something was wrong with the vehicle. She treated me as though I was lying about the situation, and didn't deal with me too much after that. Not good. More

My key fix He was very helpful at making sure everything was took care of for me when I brought my car in to get the keys replaced. He even noticed that the brak He was very helpful at making sure everything was took care of for me when I brought my car in to get the keys replaced. He even noticed that the brake light was out and brought it to my attention so i can get that took care of too. More

Great sale service !!! I have been at different car dealerships in the past, they were ok.here at Spitzer kia on brook park rd , all the sales people were helping all the p I have been at different car dealerships in the past, they were ok.here at Spitzer kia on brook park rd , all the sales people were helping all the people, asking if they would like something to drink while they talked business. The sales man I was there to talk with was busy with another customer, I waited a short time and another sales man came by said he would be happy to help me, his name was Josh Darnall . The first words he said was tell me what kind of car you are looking for and he will make my experience here shopping for a car easy and what I wanted without any pressure. I told him what I was looking for and how much I can afford. He found the perfect car for and showed me everything the car has to offer and without pressuring me on something I didn't want.I got a 2018 kia rio s and I love it. It was nice doing business with someone who cares what a customer really wants. I highly recommend if you are looking for a kia to buy and want great service talk with Josh , he won't let you down !!! More

Great Josh was helpful, informative, and patient. He understood my budget and listened to what I wanted and needed in a vehicle and worked a great deal. Josh was helpful, informative, and patient. He understood my budget and listened to what I wanted and needed in a vehicle and worked a great deal. More

Car purchase. When it was time for a change from my Kia Soul...I knew to call Freddy! It was a pleasure to work with George....he was very professional and worked w When it was time for a change from my Kia Soul...I knew to call Freddy! It was a pleasure to work with George....he was very professional and worked with...to get the right car! More