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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,863 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

February 07, 2024

My car was finished before the time it was promised . Everything that was done was explained throughly More

by Ralph Glennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review, Ralph! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. We hope for an opportunity to work with you again

February 07, 2024

As an out of state customer, I received excellent sales service. Communication was excellent between all departments. More

by Thes12474
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Pesa-Smith, Vincent Viscusi, Andrew Mansour
Feb 08, 2024 -

Spitzer Kia Cleveland responded

We greatly appreciate your positive review! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

February 07, 2024

I recently purchased a new car from Andrew Mansour. From start to finish, Andrew was extremely helpful and answered all my questions. I am very happy with my new purchase and would recommend Andrew to More

by fatima
Recommend Dealer
Yes
Employees Worked With
Andrew Mansour
Feb 08, 2024 -

Spitzer Kia Cleveland responded

We are honored to have had the opportunity to work with you, and proud to know Andrew took great care of you and kept you well informed throughout the process. Thank you for your positive review, and we warmly congratulate you on your new car!

February 06, 2024

Michael and Yunes were super helpful in helping me trade in my Seltos and get me a good deal. More

by caren.liebert777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael R and Yunes
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that Yunes and Michael's efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 06, 2024

My husband and I bought A new car last week with the help of Andrew Mansour,he was the best!!! Andrew treated us like family. We really only went to go look at cars and get an idea of what is out there. More

by kimross167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Andrew Mansour, Michael Rosado
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you so much or your wonderful review, Kim! We greatly appreciate the opportunity to work with you, and glad that Andrew could provide you and your husband with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you both on your new car- on behalf of the entire team!

February 06, 2024

Saaid Ahmed worked with me on buying a used car and was helpful,understanding and not a typical pushy salesperson. More

by btyminski72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saaid Ahmed
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! Saaid and the team are so appreciative of the opportunity to work with you, and provide you with a 5-star experience. Thank you for your positive review!

February 05, 2024

Some room for improvement in service. Turnaround could be faster. But they are eager to please. New car buying experience is efficient but showroom music is too loud. More

by neal_novak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, George R. Woods, Mel Curran, Belinda Frost
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving this excellent review! Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new car. Safe travels until we meet again!

February 05, 2024

Everyone was polite and very informative. I worked with Andrew Mansour and was very pleased his professionalism. Very positive experience and I plan on returning again when n y current lea More

by nsx0427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Andrew Mansour, Michael Rosado
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! Your safety and satisfaction are our utmost priorities. From Andrew, and the whole team we look forward to seeing you soon. Take care!

February 04, 2024

Service was fast. Service representative was excellent. Vehicle was ready when promised. Youseff Albeik was very helpful. More

by Reenie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! Providing top-notch service is so important to us, and we are proud to know that Youseff's efforts could meet your satisfaction. Safe travels until we meet again!

February 02, 2024

George Woods is an awesome salesman. Straight to the point and very helpful. This is the third car my family has purchased through him! More

by M3lanie90ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Mel Curran
Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that George was of valuable assistance to you. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your newest ride - on behalf of the entire team. Please do not hesitate to let us know if there is ever anything more that we may help you with!

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