
Spitzer Kia Cleveland
Cleveland, OH
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Service Department This dealership is very nice, everyone spoke offered me water and snacks. Desmond was very nice and polite. He explained everything that was done on m This dealership is very nice, everyone spoke offered me water and snacks. Desmond was very nice and polite. He explained everything that was done on my car this evening. More
Found s great vehicle We did not end up getting the vehicle we intended on, but found one that better suited our needs. Our salesman, Johnny, was knowledgeable and helpful We did not end up getting the vehicle we intended on, but found one that better suited our needs. Our salesman, Johnny, was knowledgeable and helpful with our decision. I would definitely recommend this dealership. Everyone was friendly and helpful with lots of smiles. The manager was also very helpful and friendly. More
Loved it Love it the family at spritzer new the history of the owners and being from northeast Ohio you no the spritzer attorney the commercials over the years Love it the family at spritzer new the history of the owners and being from northeast Ohio you no the spritzer attorney the commercials over the years Arleen th25 yr old sale women took very wonderful care of my daughter this was her first car and first time dealing with car from picking the one for her young self to finance meeting going over note stuff with her to signing the paper work let me tell you this or say this as a father all I had to do was drink coffee and be by her side I have bought over the years 10 to fifteen cars spritzer family is the bomb or as run d mc would say not meaning bad but bad meaning good Thank you John I Jolly' Jr And thanks to the spritzer family The new father of the year great job guys More
Desmond was great Can't stay enough about him. He was attentive and quick but thorough. I look forward to working with the service department again in the future. Can't stay enough about him. He was attentive and quick but thorough. I look forward to working with the service department again in the future. More
Great experience Spitzer Kia always keeps me informed on what's wrong with my vehicle and the pricing is fair. I'm never waiting longer than an hour for my repairs. De Spitzer Kia always keeps me informed on what's wrong with my vehicle and the pricing is fair. I'm never waiting longer than an hour for my repairs. Desmond kept me in the loop throughout the entire process More
Car general maintenance Took my car for general maintenance today. Everyone is doing all they can to make visit a good one. Dropped my vehicle off with Desmond Peebles who wa Took my car for general maintenance today. Everyone is doing all they can to make visit a good one. Dropped my vehicle off with Desmond Peebles who was very nice to me. Very accommodating and offered me beverage and snack. He also kept me informed as to my progress. He was quite good at his service duties. I do all my business here. More
customer service Desmond and Ju-Marri both helped me out quickly and efficiently when I brought my car into the shop for its 15,000 checkup. I appreciated their assis Desmond and Ju-Marri both helped me out quickly and efficiently when I brought my car into the shop for its 15,000 checkup. I appreciated their assistance. More
New tires Desmond Peebles was very helpful. He was able to get us in on a Saturday and take care of my problem efficiently. All of the staff was very friendly. Desmond Peebles was very helpful. He was able to get us in on a Saturday and take care of my problem efficiently. All of the staff was very friendly. Thank you! More
Deception, Smoke and Mirrors Don’t have time to go thru everything but bottom line is ... all I asked for was a written deal. I wanted the numbers so I could compare it with what Don’t have time to go thru everything but bottom line is ... all I asked for was a written deal. I wanted the numbers so I could compare it with what 2 other Kia dealers were offering (who, by the way, each did give me a written breakdown of every penny I would be spending). I was given a final number on a piece of yellow legal pad (a piece, not even the whole sheet of paper). Sheesh I bought 2 cars from them previously and was never satisfied with their service but I thought I’d give them 1 more chance since they are so close. NEVER AGAIN. $2000 over both of the other dealers. It’s Halleen Kia from now on! More
Patient, friendly sales associate. Justin Cieslinski was completely through and answered all questions. He was very personable and made us feel welcome and valued. Please acknowledge hi Justin Cieslinski was completely through and answered all questions. He was very personable and made us feel welcome and valued. Please acknowledge him for his effort. More