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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,897 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,897 reviews

August 20, 2018

Service Department This dealership is very nice, everyone spoke offered me water and snacks. Desmond was very nice and polite. He explained everything that was done on m More

by Scooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles
August 19, 2018

Found s great vehicle We did not end up getting the vehicle we intended on, but found one that better suited our needs. Our salesman, Johnny, was knowledgeable and helpful More

by Winston44090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Adam Black, John Saxton
August 18, 2018

Loved it Love it the family at spritzer new the history of the owners and being from northeast Ohio you no the spritzer attorney the commercials over the years More

by Dinky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Kim Boutell, Arleen Robles
August 17, 2018

Desmond was great Can't stay enough about him. He was attentive and quick but thorough. I look forward to working with the service department again in the future. More

by zrevans826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles
August 17, 2018

Great experience Spitzer Kia always keeps me informed on what's wrong with my vehicle and the pricing is fair. I'm never waiting longer than an hour for my repairs. De More

by Blmiller2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles
August 17, 2018

Car general maintenance Took my car for general maintenance today. Everyone is doing all they can to make visit a good one. Dropped my vehicle off with Desmond Peebles who wa More

by Lanakia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Desmond Peebles
August 16, 2018

customer service Desmond and Ju-Marri both helped me out quickly and efficiently when I brought my car into the shop for its 15,000 checkup. I appreciated their assis More

by ajzop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles, Ju-Marri Sims
August 16, 2018

New tires Desmond Peebles was very helpful. He was able to get us in on a Saturday and take care of my problem efficiently. All of the staff was very friendly. More

by coyote24
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles
August 15, 2018

Deception, Smoke and Mirrors Don’t have time to go thru everything but bottom line is ... all I asked for was a written deal. I wanted the numbers so I could compare it with what More

by sevene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Viscusi, Jonathan Gemelas, George R. Woods, Joshua Valentine, Josh Darnall
Aug 23, 2018 -

Spitzer Kia Cleveland responded

We're sorry to hear you were unhappy with your experience and appreciate you bringing this to our attention. We strive to provide transparent deals and intend to look into your concerns further. If they haven't already, a remember from our team will be reaching out to get more details regarding your visit. Your business is important to us so we hope to restore your confidence in us for your future needs. Thank you.

August 15, 2018

Patient, friendly sales associate. Justin Cieslinski was completely through and answered all questions. He was very personable and made us feel welcome and valued. Please acknowledge hi More

by AngelnEvana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Justin Cieslinski
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