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Spitzer Kia Cleveland
Cleveland, OH
1,864 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 19, 2018
Help... my current car is terrible! I headed out for your dealership in an angry and agitated mood due to the 2012 Focus that had completely let me down. That morning I had taken it for I headed out for your dealership in an angry and agitated mood due to the 2012 Focus that had completely let me down. That morning I had taken it for the fourth time to have the transmission fixed. I had been looking for a few months on line at Kia's and a suitable price point and at that point decided that I had enough with dumping additional money into a piece of junk.... that's when I had the good fortune of meeting Ted Beharrey. Within 10 minutes of arrival he had eased my mind and had me relaxed so I could focus...pun intended....on the task at hand. Very seldom do I feel compelled to fill out one of these but in this case I felt compelled to say something. He was a very relaxed ...no nonsense and very knowledgeable salesman. No pressure... just looking to help me with my situation. He and Josh got me into a new Rio in record time at a price that fit my budget. I've been around for a few years and never had a car purchasing experience actually be even remotely fun until now. Cudos to Ted and his team! After all was said and done I found out that Ted has only been there a couple of months....the way he handled everything you would think he had been there for 50 years. You have a good man there! D. Jana's. More
by Djanas1965
Employees Worked With
Vincent Viscusi, Josh Darnall, Theodore Beharry
September 18, 2018
Highly Recommend Spizer Kia My husband and I highly recommend Spitzer Kia to anyone interested in purchasing a new vehicle. Ask for sales rep George at Kia on Brookpark and state My husband and I highly recommend Spitzer Kia to anyone interested in purchasing a new vehicle. Ask for sales rep George at Kia on Brookpark and state rd. George took excellent care of us he put us in our veichle that we love!!! We left there very happy and satisfied.. Thank You so much George.. More
by Sorento817
Employees Worked With
George R. Woods
September 18, 2018
Recall on vehicle and Oil Change I called Spitzer Kia on Saturday and Desmond Peebles answered my call. I explained the issues and concerns I had with my leased vehicle. Desmond was I called Spitzer Kia on Saturday and Desmond Peebles answered my call. I explained the issues and concerns I had with my leased vehicle. Desmond was able plan to have my vehicle to be worked on by Monday. He explained that I had 4 recalls on my vehicle and that it would several hours to address all these issues. With his sense of humor, he helped me feel at ease. An extremely nice gentleman. Thank you Desmond. Lisa (customer service) extremely helpful as well updating my information (name, phone number) on the records they keep. Thank you for helping me as well. More
by Denarcy
Employees Worked With
Desmond Peebles, Customer Service
September 18, 2018
Excellent service Every time I have been there, their service has been very attentive and helpful. From the day that I walked in looking for a car to today that I went Every time I have been there, their service has been very attentive and helpful. From the day that I walked in looking for a car to today that I went for my car service. Detailed service, friendly, respectful and mindful of your time. More
by Lilly
Employees Worked With
Mike Balis, Arleen Robles
September 17, 2018
Great experience with Jon Gemelas Jon was very informative and was not a pressure sales person. We appreciated the information he provided and was very thorough with providing that in Jon was very informative and was not a pressure sales person. We appreciated the information he provided and was very thorough with providing that information related to the Kia Sorento(s) we were interested in. More
by KiaBuyer
Employees Worked With
Jonathan Gemelas
September 15, 2018
Awesome, supportive people. I am incredibly happy with my experience. Everything happened to fall into place. They genuinely seemed to want to get you in the best scenerio as far I am incredibly happy with my experience. Everything happened to fall into place. They genuinely seemed to want to get you in the best scenerio as far as model and price. Everyone there was very cool to talk with let alone work with. They come off as more of a bro helping you out as opposed to sales reps. 10 out of 10 would by a drink for everyone there. More
by Dudemanboy09
Employees Worked With
Manager at time. Forget his name. Everyone I met was super cool, Theodore Beharry
September 14, 2018
Outstanding! Professional yet "real" From the moment Arleen greeted us, I liked her. She never hesitated to welcome us even tho I looked like a complete scrub coming from working all n From the moment Arleen greeted us, I liked her. She never hesitated to welcome us even tho I looked like a complete scrub coming from working all night, hair raggedy, no make up, had 2 of my kids with me, the hood of my car literally tied down with an extension cord, the head light falling out (my son wrecked) and telling her my credit wasn't so swell. Not a likely good sales candidate! She never judged the "book by the cover" and just kindly smiled and said I bet we can work something out... and with Vince's help, they did it! Wow! Now I can actually drive my kids places and pick them up from school and sports no longer embarrassed and humiliated but now confident that I have a reliable, affordable, newer vehicle we can be proud of! Arleen and Vince are a huge asset to your company and I would highly recommend them as well as this Spitzer Kia to anybody in the market! Thank you for everything and keep up the great work! More
by Kim the scrub!
Employees Worked With
Vincent Viscusi, Arleen Robles
September 14, 2018
The best experience with Kia to date. We have had some rough moments with kia, but this last experience with Josh at Spitzer kia in brookpark has made up for it. This guy loves his job an We have had some rough moments with kia, but this last experience with Josh at Spitzer kia in brookpark has made up for it. This guy loves his job and not only was I happy with the outcome, but he made me want to work for kia and change my whole career path so I can be as happy as he is. Great job josh. More
by Jcallow5
Employees Worked With
Josh Darnall, John Saxton
September 12, 2018
My kia It was a great day bought a kia optima i like the SUV but this is nice i this is my second kia i would buy another also. Everyone was great. It was a great day bought a kia optima i like the SUV but this is nice i this is my second kia i would buy another also. Everyone was great. More
by Kasey63
Employees Worked With
Josh Darnall
September 11, 2018
Great sales team! Michael Del Giudice is awesome! He's was totally there for me during the buying process and since! I would highly recommend him. The only mild warn Michael Del Giudice is awesome! He's was totally there for me during the buying process and since! I would highly recommend him. The only mild warning I would give is with the Finance Department. It took me awhile to realize the benefits he was explaining to me was stuff he was adding to the final cost without actually asking me. After about fifteen minutes of talking, I made him go back and remove a bunch of stuff he had added. Super nice dude though! But overall, the place is awesome and I would happily buy from Michael Del Giudice again and recommend him to all my friends. More
by ThumbsUp
Employees Worked With
Vincent Viscusi, Michael Del Giudice
