Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Kia Cleveland
Cleveland, OH
1,864 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,864 reviews
October 18, 2019
Replace horn Was advised by dealer that there was a recall to replace installed horn. Scheduled appointment and had work done. It was done in the time estimated Was advised by dealer that there was a recall to replace installed horn. Scheduled appointment and had work done. It was done in the time estimated by dealer, service individual kept me informed of progress and when completed had vehicle washed prior to return to me. Waiting area immaculate and refreshments and snacks provided. Brent Adkins handled recall work in a expeditious and professional manner More
by Pete Munley
Employees Worked With
Sheri Cathcart
October 12, 2019
Everyone is always nice and helpful. I was busy. But always satisfied and enjoy coming to Kia brookpark. I would gladly recommend you to someone who needs a car. I like the car wash too. I was busy. But always satisfied and enjoy coming to Kia brookpark. I would gladly recommend you to someone who needs a car. I like the car wash too. More
by Sherrita
Employees Worked With
Justin Cieslinski
October 09, 2019
From the very moment I stepped onto the lot, I felt welcomed. This was all due to Michael Roasado, the salesman who helped me along every step of the way to buying my used car. I cannot thank Michael a welcomed. This was all due to Michael Roasado, the salesman who helped me along every step of the way to buying my used car. I cannot thank Michael and the entire Kia team enough with how smooth and quick the process was. I would definitely recommend them for all of your car needs. More
by Laskowskis
Employees Worked With
Michael Rosado
November 01, 2018
Excellent service I was able to get a same day appointment for a clog in one of the air conditioning hoses. They scheduled around my work schedule & was in & out of the I was able to get a same day appointment for a clog in one of the air conditioning hoses. They scheduled around my work schedule & was in & out of the dealership within 20 minutes. I was helped by Ju-Marri Sims who explained the work done, vacuumed out my car & put it through the car wash. I am very happy with their service & will definitely return here! More
by PURPLE13
Employees Worked With
Ju-Marri Sims
October 03, 2018
Friendly - Efficient Service Since 2010, we have purchased 3 new Kia's from Spitzer Kia and have never been disappointed. Service is always friendly & efficient which is all I ca Since 2010, we have purchased 3 new Kia's from Spitzer Kia and have never been disappointed. Service is always friendly & efficient which is all I care about. I want to be able to get in and get out....since I would rather be doing something else! Mike Balis & the Service Team are simply exceptional! More
by PaulB
Employees Worked With
Mike Balis
September 30, 2018
Best experience buying a car so far I have bought cars at other locations and have been disappointed by the knowledge of the dealership or the service. Not at Spitzer Kia! This way by fa I have bought cars at other locations and have been disappointed by the knowledge of the dealership or the service. Not at Spitzer Kia! This way by far the best experience I have had buying a car. Our salesman, Josh, asked us about our needs, gave us excellent service and had us in a new car very quickly. I would thoroughly recommend them. More
by Nuclearspring
Employees Worked With
Vincent Viscusi, Josh Darnall
September 26, 2018
Successfully bought my first car! My 2001 Honda Accord had finally run its course so i decided to take my parents advice when they recommended Spitzer KIA. I was provided great service My 2001 Honda Accord had finally run its course so i decided to take my parents advice when they recommended Spitzer KIA. I was provided great service by hard working representatives, and recieved fair pricing for my new 2016 KIA Forte! More
by DanRoberts
Employees Worked With
Vincent Viscusi, Mike Balis, Joshua Valentine, John Saxton, Theodore Beharry
September 24, 2018
Amazing Ted was amazing with every step of the way- he made sure I was comfortable and was updated on every decision when it came to my vehicle. He replies ve Ted was amazing with every step of the way- he made sure I was comfortable and was updated on every decision when it came to my vehicle. He replies very efficiently to texts and is always willing to help! More
by Mandy
Employees Worked With
Theodore Beharry
September 23, 2018
Very satisfied I was very happy with the salesman Josh Darnall. He answered every question I had . He was very helpfull . I would recommend this dealership to anyone I was very happy with the salesman Josh Darnall. He answered every question I had . He was very helpfull . I would recommend this dealership to anyone. More
by Funny
Employees Worked With
Vincent Viscusi, Josh Darnall, Desmond Peebles
September 20, 2018
Leasing Did a very good job at helping me find the car I like and very good customer service skills for Jose. Would highly recommend to other people Did a very good job at helping me find the car I like and very good customer service skills for Jose. Would highly recommend to other people More
by Holliegeyer
Employees Worked With
Jose Nazario
