Spitzer Kia Cleveland

Great place. Great staff. Great experience. Josh D was excellent. Nothing but good vibes. Super satisfied with my 2020 soul. It's safe to say, I will be back! excellent. Nothing but good vibes. Super satisfied with my 2020 soul. It's safe to say, I will be back! More

Spitzer Kia was great to work with and the process of buying my SUV from Jonathan Gemelas was a pleasure. He was very knowledgeable and I highly recommend Jonathan and Spitzer Kia! buying my SUV from Jonathan Gemelas was a pleasure. He was very knowledgeable and I highly recommend Jonathan and Spitzer Kia! More

vERY GOOD My service at Spitzer Kia was great. Brent Adkins made sure that everythink was perfect. I drove in to service without an appointment and he took car My service at Spitzer Kia was great. Brent Adkins made sure that everythink was perfect. I drove in to service without an appointment and he took care of my problem. Thanks for everything More

Great Place to buy a car Jon Gemelas at Spitzer Kia was a great, helpful, friendly salesman. I loved his dedication to making me leave a happy customer!!! The whole staff wa Jon Gemelas at Spitzer Kia was a great, helpful, friendly salesman. I loved his dedication to making me leave a happy customer!!! The whole staff was so helpful and nice. This is the 3rd Kia I have bought from Spitzer Kia and I will continue my business with them. More

Great experience! In and out in 45 minutes. I had already identified what I was looking for and the car was delivered to the dealership. I took a test drive and was out the door 45 minutes later I had already identified what I was looking for and the car was delivered to the dealership. I took a test drive and was out the door 45 minutes later with a rate that matched my bank's quote. Would recommend the team of Arleen, Vincent, and Adam to anyone. Very professional and attentive. Will come back again. More

service was excellent Lexi & Vincent got me in the vehicle I wanted and even texted me days later to see how I like the car Thanks again guys vehicle I wanted and even texted me days later to see how I like the car Thanks again guys More

Jay Krieghbaum was very knowledgeable. He made sure I was aware what all was going to be done during this visit. Walked me over to parts to put new battery in my key fob. When car was done. He explained the aware what all was going to be done during this visit. Walked me over to parts to put new battery in my key fob. When car was done. He explained the how my car faired on the vehicle health inspection. Waking me to my car, opening my door, thanking me for coming ,then closing my door. Great experience! More

Great Experience Brent Adkins, was my service contact,,great service In and out very prompt.. Highly recommend your Dealership.,Will be returning for service as nee Brent Adkins, was my service contact,,great service In and out very prompt.. Highly recommend your Dealership.,Will be returning for service as needed,clean comfortable waiting area. More

Initial Service Visit I stopped for my first service visit and it went very well. Brent Adkins took care of me and answered all my questions. Thank you! I stopped for my first service visit and it went very well. Brent Adkins took care of me and answered all my questions. Thank you! More

Second visit within 2 months Around 2 months ago, I had my 2017 Sorento serviced. I had lost power while getting on the highway. Everything went smoothly from calling my Kia Roads Around 2 months ago, I had my 2017 Sorento serviced. I had lost power while getting on the highway. Everything went smoothly from calling my Kia Roadside Assistance, dropping off at the Spitzer Dealership and receiving a rental car. It turned out to be the Wiring harness and within 2 weeks, I was all set to go! Easy peasy. Here, not even 2 months later, another issue with the Sorento. Unable to accelerate quickly or at all, check engine light flashing. I was 2 miles from the Dealership, so I slowly drove it there. They took it in, no questions asked. Got me into a rental. The whole process took less than an hour and everyone was nice and friendly. Rental car was covered 100% each time. This time, it was something related to the wiring harness defect and they replaced my engine! I have always LOVED Kim Boutell in the service department, she has been wonderful for the past 10 years I’ve been going to Spitzer. Thank you Jay for being awesome too! More