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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,879 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,879 reviews

March 24, 2024

My husband and I came in wanting to get the new EV9 and Louis and Christian were so amazing and helpful, they were extremely patient and stayed after hours to make sure we were happy and could leave with t More

by Tabatha5533
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron, Luis Serrano
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Mar 25, 2024 -

Spitzer Kia Cleveland responded

Congratulations on your new purchase! Luis and Christian greatly appreciates the opportunity to work with you! They will be honored to have earned your kind recommendation. Thank you so much for your positive review!

March 23, 2024

Car Salesman Jeff Spitzer Kia Brookpark, Parma did a great job sold me my second car More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Jeffrey Fraam, Tom Wolfe, Belinda Frost, Cory Brown
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Mar 25, 2024 -

Spitzer Kia Cleveland responded

Hi Richard, It is an honor to hear of your very kind words, and thank you for your loyalty to our dealership! Congrats on your newest vehicle! Safe travels until we meet again.

March 22, 2024

Great customer service from Cindy. . Purchased a used vehicle and the transaction was seamless. She provided top stellar communication . More

by jjansseen1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
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Mar 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and thrilled to know that Cindy provided you with top-notch service. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle!

March 20, 2024

Good service clean and knowledgeable Belinda frost did a great job explaining everything going on with the car More

by rocks13to5084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Belinda! We are so glad that she could provide you with top-notch service. We hope that you continue to choose us for all of your future automotive needs!

March 20, 2024

This was my first time financing a car & Caleb Caudill made it so easy he was a BIG help. He was very polite & also very professional. More

by Melaniebugg26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Caleb Caudill
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Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! It's a delight to know that Caleb could provide you with top-notch service. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

March 18, 2024

Michael Mansour was a great salesman. The dealer ship was a great buying experience. They made the buying process quick and easy. Thank you More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Michael Mansour
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Mar 20, 2024 -

Spitzer Kia Cleveland responded

Ben, Thank you for your positive review and recommendation! We are thrilled that Michael could provide you with a 5-star experience. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new ride!

March 15, 2024

Excellent communication and follow-up from the service adviser, Briann Beerwa. I needed some questions answered and keys programmed. They took me in right away and completed work within a half-hour. I wil More

by SokeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Beerwa
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Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Briann this wonderful review! We are overjoyed that she could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Safe travels!

March 14, 2024

Service department is on the ball. Youseff Albeik treated me like I was someone special More

by Didi444
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Freddy Mansour, George R. Woods, Paul Mlady
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Mar 15, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Youseff this positive review and recommendation! We appreciate your business. Please do not hesitate to let us know how the team may serve you again!

March 14, 2024

Excellent service from Belinda Frost. She is a caring and a very helpful lady. Her service was excellent. More

by Mmey07
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez, Belinda Frost
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Mar 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are so glad that Belinda could get your automotive needs taken care of- quickly and efficiently. We wish you safe travels!

March 13, 2024

The service department was no help they would not listen to what I was telling them More

by timothydixon1234tcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Caudill
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