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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,863 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

March 07, 2024

Clean, accommodating, very friendly, sales man asked the questions to be able to meet our needs. Went out and found that car, brought it back and shortly we rung the gong and was on our way. Thank you very More

by iphtahel167@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, George R. Woods
Mar 07, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are delighted that our team could provide you with the quality care that you deserve. It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with.

March 06, 2024

The Spitzer location is always clean, friendly and there are always familiar faces. Car sales typically have a high turnover rate for the past 10 years as a customer with this location their are quite a few More

by changedin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik, Jeremy Zabell, Kim Boutell, Sabrina Vinoski, Belinda Frost, Carmella Gullas
Mar 07, 2024 -

Spitzer Kia Cleveland responded

Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Than you for the positive feedback! Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 06, 2024

Belinda Frost was very helpful and answered all my questions. She kept me informed and she was very professional More

by Bradykathy337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Mar 07, 2024 -

Spitzer Kia Cleveland responded

It's wonderful to know that Belinda kept you well informed through out your recent visit. Our guests' satisfaction is our utmost priority. Thank you so much for your positive review! Safe travels until we meet again.

March 04, 2024

They were all very helpful. Made the deal very smooth & got us the exact vehicle we were looking for. More

by Spitzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, George R. Woods
Mar 05, 2024 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! It is our pleasure to serve you, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

March 02, 2024

Thank you for all the hard work in getting in my dream car.love my car! More

by Andiamotina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, George R. Woods, Stephen Donat
Mar 05, 2024 -

Spitzer Kia Cleveland responded

Thank you for this wonderful review! We greatly appreciate the opportunity to work with you, and wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

February 29, 2024

This is my forth car from this dealership. Caleb Caudill was very helpful, polite and professional. More

by jennifer.ritenour
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill
Feb 29, 2024 -

Spitzer Kia Cleveland responded

Jennifer, We are so glad that Caleb could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star rating. We wish you safe travels!

February 28, 2024

Exceptional service - friendly, efficient, good explanations, kept me updated. Good follow up and follow through. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houseful Albeik
Feb 29, 2024 -

Spitzer Kia Cleveland responded

Jamie, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and provide a seamless, 5-star experience. Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 28, 2024

This was the second dealership I visited to lease a new SUV. I visited Friday 2/23/24 around 3 pm. There I met Mate Tamas who showed me 3 vehicles I was interested in. being that I had visited Ganley Kia ( More

by m1tanker97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat, Mate Tamas
Feb 29, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are delighted that Mate could provide you with thorough and efficient service, while making your experience with us as smooth as possible. He will be delighted to know that you deeply valued his assistance. Congratulations on your new car! We look forward to an opportunity to work with you again.

February 25, 2024

At SPITZER during my many visits I had to remind everyone from the person who opened the door to the manager that I wasn’t a “movie star” or celebrity since all of them treated me as if I were one. That inc More

by S 10-E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin - Service Mike - Sales Manager Melissa - cashier, Vincent Viscusi, Mary Hernandez, Christian Negron, Zade Assad
Feb 27, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving James this 5-star review! He will be honored to know how confident you are in his efforts. Please drive safely, and do not hesitate to let us know how he and the team may be of further assistance to you in the future!

February 25, 2024

"I am grateful to SAAİD Ahmad for assisting me throughout the process of acquiring my new vehicle and keeping me informed about every new development. I thank the Spitzer family." More

by Serkan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAAİD AHMAD
Feb 27, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and to provide you with a seamless, 5-star experience! We warmly congratulate you on your new vehicle- on behalf of the entire team. Safe travels!

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