Spitzer Jeep RAM Brook Park - Service Center
Brook Park, OH
217 Reviews of Spitzer Jeep RAM Brook Park - Service Center
I have been extremely satisfied with all of my service at Spitzer Chrysler. I have leased two Jeep Wranglers from here and most recently my interaction at Spitzer was to have service done on my 2021 Wrangle Spitzer Chrysler. I have leased two Jeep Wranglers from here and most recently my interaction at Spitzer was to have service done on my 2021 Wrangler. Lucas Russell did an absolutely wonderful job communicating with me about my Jeep and the service needed along the way. He was extremely helpful and kept me up to date on everything. More
Service here is very slow and very poor. They had my car for a week. Took it in with some electrical issues and after charging me over $175 they said that they cant diagnostic the solution They had my car for a week. Took it in with some electrical issues and after charging me over $175 they said that they cant diagnostic the solution because the battery the battery was not fully charged. They wanted $600 on top of the $175 to replace the battery and then MAYBE they will be able to diagnostic the issue. Now that i changed the battery for $200 by myself they said it will be another $175 to try and diagnostic the electrical issue. IS ONLY THE ONE HEADLIGHT IS NOT WORKING ALL THE TIME. More
I made a phone call on a Saturday. It was answered quick and professionally. My issue was addressed and appointment made at that moment. Richard Carver handled my phone call and servic It was answered quick and professionally. My issue was addressed and appointment made at that moment. Richard Carver handled my phone call and service when I arrived at the dealership. My first experience at this dealership, and I am happy I went there. Friendly, courteous, funny, and professional. Thank you for making it a great visit. More
The dealership is an always very professional when I visit them an they take very good care of me in every way especially Todd pastva in service visit them an they take very good care of me in every way especially Todd pastva in service More
I went in the other day for an oil change and my break feeling tight when I depressed it to start my vehicle. I didn't know the break issue could be the battery, not only did Richard Carver have that che feeling tight when I depressed it to start my vehicle. I didn't know the break issue could be the battery, not only did Richard Carver have that checked out but found it did need replaced and that it was still under warranty. Which in the end they replaced the battery at no charge. I also asked if they would check the tread on my tires and give me an estimate on new tires. Richard Carver checked them and told me I didn't need new tires. How wonderful was that, it was a perfect opportunity for him to sell a woman a set of new tires that would have ran at least 1,500-2,000 that she didn't even need but he said I will not sell you something you don't need. As a woman I really do appreciate that type of service from a car dealership, I will definitely go back, I have not been treated badly there. They are honest people which I appreciate. Thank you Richard Carver for your service and Thank you Spritzer for having Richard on your service staff. More
Tina Bucchioni Helped me with what I came in for the service is great and she is a nice person service is great and she is a nice person More
Tina Bucchioni, was very Professional She went out of her way to make sure i was satisfied, called me When my Truck was Done on Time we Talked about. Very happy with Her and the dealership. way to make sure i was satisfied, called me When my Truck was Done on Time we Talked about. Very happy with Her and the dealership. More