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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.7
224 Reviews
Call Service Center (216) 369-6906

224 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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July 02, 2023

Courteous, nice, compassionate, responsible, people. I had no problem with the services that I had required. Thank you. More

by nickynick4664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby in parts plus the young man who actually did the service.
Report | Print
Jul 07, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing this positive feedback! We are pleased that our team could get you and your automotive needs taken care of! It is our pleasure to serve you. Please do not hesitate to give us a call if there is anything more that we may help you with in the future!

June 28, 2023

Gabby and Brandon assisted me during my recent visit. I was on limited time and they promised they would have me out by noon. Brandon and Gabby came through for me. Gabby kept me updated along the way an More

by lovey566
Workmanship
Recommend Dealer
Yes
Employees Worked With
Gabby and Brandon only today
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Jun 29, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to leave us this positive review! We are so glad that Brandon and Gabby took great care of you and kept you well informed throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Jun 29, 2023 -

lovey566 responded

They both are young and show so much potential in the work force. I believe they are a good asset to Spitzer. We have been coming there for 23 years and have purchased many vehicles. We will continue hopefully another 23 years. Thank you.

June 27, 2023

Richard Carver worked to gain trust and respect as he saw to my needs and request. More

by buet4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Carver
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Jun 29, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are glad that Richard took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 26, 2023

Well right now they are going through a remodel so things are out of order. I had to wait for awhile for the windshield to come in and when they called first they said come in at 11 am than they called me at More

by joeandjoy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russell Lucas
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June 14, 2023

I came into the Service Department for a Safety Recall. My vehicle was serviced expeditiously, and the Service Rep Russell Lucas facilitated and delivered optimum customer service. More

by Jeep Wave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Lucas
Report | Print
Jun 14, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your 5-star review! We are pleased that Russell and the team could get you and your automotive needs swiftly taken care of! Offering smooth and efficient dealer experiences is always our goal, and we will certainly provide you with nothing less in the future! Thank you!

June 06, 2023

The service department is wonderful. Todd goes above and beyond for his customers. Thanks for everything Todd! More

by tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Jun 07, 2023 -

Spitzer Jeep RAM Brook Park responded

Tia, Thank you so much for your 5-star review! We appreciate your business and are pleased Todd could provide you with the quality service you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Todd and the team may serve you again!

June 02, 2023

Our service rep, Lucas, was wonderful. Always had the correct answer and kept us posted. The only problem we had was it took a while for the part needed to be delivered but after that ha More

by Wagner3808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas in service
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Jun 06, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Lucas this positive review! We are happy to hear that he took such great care of you throughout your visit. We thank you for your patience throughout the process. Please don't hesitate to let us know if there is anything more that we may help you with in the future!

May 25, 2023

Russell Lucas, was extremely helpful in service ,very accommodating ,pleasant and knowledgeable. Great customer service! More

by evelyn.santiago56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Lucas
Report | Print
Jun 06, 2023 -

Spitzer Jeep RAM Brook Park responded

Evelyn, Thank you for leaving Russell this 5-star review! We are so glad that he could be of assistance to you! It is our pleasure to serve you. Please be sure to give us a call if you ever have any further questions or concerns!

May 22, 2023

Tim at the front desk was very courteous and professional. He made sure I knew coffee was available if I wanted some and or water as well. More

by Stace
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
TIM-*****
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May 24, 2023 -

Spitzer Jeep RAM Brook Park responded

Stace, Thank you so much for your positive review! We are happy to hear that Tim took great care of you throughout your visit. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

May 21, 2023

Real people. Honest service. They do their best to address the needs of the customers. More

by jesheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Report | Print
May 24, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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