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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.7
229 Reviews
Call Service Center (216) 369-6906

229 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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August 22, 2023

We went to Spitzer CDJR Cleveland to see if they could show us how to tighten the side on our front seats as we have a van that has been modified by Braun Mobility. The service dept was very fast to hel More

by irishbabe58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Roberts
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Aug 24, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive experience with us! We are so glad that Gabrielle could provide you with thorough and efficient service. It is our pleasure to serve you, and we look forward to continue providing you with our best care in your visits to come!

August 21, 2023

I was not completely satisfied with my interior detailing. The compartments between my seats were not wiped out. When I mentioned the detailing to one of Spritzers workers they mentioned because I More

by dzt8967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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August 20, 2023

Gabby Robertson was very friendly and helpful. My only issue was I had an appointment at 930, but my car wasn't finished until 4 in the afternoon. Also received a coupon for an oil change in the m More

by Deanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Robertson
Report | Print
August 06, 2023

You are the best dealer I know that me with respect and generosity you areYou have aa nice person Tayler wenmoth. More

by santiagoj0128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Masa
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Aug 16, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are delighted that Tayler and the team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 03, 2023

My jeep wagoneer was in for service repair, they quickly fixed the issue. In the meantime, provided me with a wagoneer rental. When my car was finished they also detailed it inside and out and filled the ta More

by Kaitlin Ream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 16, 2023 -

Spitzer Jeep RAM Brook Park responded

Kaitlin, Thank you for sharing your positive experience with us! We are glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 31, 2023

Reliable, courteous . I do not see why you need more words to repeat the same thing More

by Geraldhassing
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Roberts (service), Germone ( sales)
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July 29, 2023

Gabrielle Roberts was very attentive to my time schedule and needs for appointment needs. She made sure I was properly taken care of awesome employee More

by rtsargent71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Wilson
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Aug 03, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for your positive review! We are so glad that Gabrielle could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 25, 2023

Richard Carver went above and beyond for me, it was much appreciated, and I wouldn't hesitate to ask for him personally. More

by bereidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Report | Print
Jul 27, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Richard this positive review! Providing top-notch service is so important to us, and we are glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 19, 2023

Gabrielle Robert’s was so helpful in dealing with warranty and getting service approved. She was great! More

by lspellacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 27, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Gabrielle this positive review! We are so glad that she could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 18, 2023

Always gets me in quick and not a very long wait time! I love coming to this dealership! Everyone is super friendly and knowledgeable! More

by ssshannonlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Roberts
Report | Print
Jul 18, 2023 -

Spitzer Jeep RAM Brook Park responded

Shannon, Thank you so much for your 5-star review! It is always our goal to ensure our guests' experiences are smooth and efficient, and we are pleased that your recent visit with us met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

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