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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
217 Reviews

217 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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October 25, 2023

Service was timely and good communication with Gabrielle Roberts on the repairs needed and cost.. Auto now operating safely. More

by amserve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Roberts
Oct 26, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your 5-star review! We are so glad that Gabrielle had the opportunity to work with you, and we are pleased that we could provide you with a seamless experience. Please drive safely, and do not hesitate to give us a call if anything!

October 20, 2023

My Jeep was serviced quickly and I felt it was done/explained well. The walk around video Logan South sent to show me everything they had inspected and completed was phenomenal. More

by bblowe10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan South
Oct 24, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Logan this positive review and recommendation! We are so glad that he could provide you with top-notch service throughout your visit. He will be delighted to know how confident you are in his efforts. Please contact us if anything!

October 18, 2023

Excellent sales and service staff. My goal was to see if I could renew my extended warranty on my car. The sales person Logan South was very helpful in presenting me with different More

by david8245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan South, Jesse Lee
Oct 18, 2023 -

Spitzer Jeep RAM Brook Park responded

Hi David, We are happy to hear that Logan and Jesse provided you with the A+ service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible, and we are honored to know how confident you are in our efforts. We look forward to serve all of your automotive needs in the future!

October 11, 2023

They are helpful and take the time to answer some of my stupid questions. Service is awesome. More

by myb4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard carver
Oct 12, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please contact us if anything!

October 06, 2023

Richard Carver was an excellent service person. I'm very satisfied with the work done to my vehicle. More

by ckoncek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Licursi, Robert Langelier, Dan Gura
Oct 09, 2023 -

Spitzer Jeep RAM Brook Park responded

We greatly appreciate your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Richard provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if anything!

October 02, 2023

They are friendly and work fast, good service 👍🏼. So I'll be back. And now in remodeling. More

by Krilim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan south
Oct 03, 2023 -

Spitzer Jeep RAM Brook Park responded

We are so glad to provide you with the quality care that you deserve and are honored to hear of your kind words. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service. Thank you for the positive feedback!

September 28, 2023

They were quick, friendly and knowledgeable about the service I needed done to my vehicle More

by Tigermoon95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Licursi, Robert Langelier, Dan Gura
Sep 28, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are pleased that our efforts could meet your satisfaction. Please drive safely, and do not hesitate to let us know how the team may serve you again!

August 30, 2023

Gabby Roberts is the best at handling all your car needs. She is the only person I deal with at this dealership. She keeps her word, works hard for you and keeps you informed We love her More

by lovey566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse the other finance manager , Robert Licursi, Robert Langelier, Dan Gura
Sep 05, 2023 -

Spitzer Jeep RAM Brook Park responded

We greatly appreciate your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Gabby provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call!

August 22, 2023

We went to Spitzer CDJR Cleveland to see if they could show us how to tighten the side on our front seats as we have a van that has been modified by Braun Mobility. The service dept was very fast to hel More

by irishbabe58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Roberts
Aug 24, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive experience with us! We are so glad that Gabrielle could provide you with thorough and efficient service. It is our pleasure to serve you, and we look forward to continue providing you with our best care in your visits to come!

August 21, 2023

I was not completely satisfied with my interior detailing. The compartments between my seats were not wiped out. When I mentioned the detailing to one of Spritzers workers they mentioned because I More

by dzt8967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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