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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
217 Reviews

217 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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December 20, 2023

I had an outstanding experience at Spitzer CJD, largely thanks to Russell’s exceptional service. His professionalism and commitment to customer care were evident from the moment I arrived. Russell’s extens More

by ThroughChrist25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Lucas
Dec 20, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review for Russell! We greatly appreciate the opportunity to work with you, and proud to provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

December 14, 2023

Logan South was my service advisor and did a great job of keeping me updated on the repairs being performed and made sure everything was completed in a timely manner More

by speaker4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan South
Dec 15, 2023 -

Spitzer Jeep RAM Brook Park responded

Happy to hear Logan was apart of making your visit a memorable one. Thank you for the great feedback! If there is any more we may do for you, please contact us.

December 05, 2023

Smooth process and no issues at all with anything Definitely fortunate to be doing business with them More

by maarulal85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torres Hickerson
Dec 07, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for your positive feedback! We are so glad that our team provides you with a top-notch experience. Please do not hesitate to let us know how we may be of further assistance to you.

November 27, 2023

Richard Carver was amazing in communication as well as helping me get my car fixed with my warranty. He made it such a seamless transaction and I didn't feel like I was just a number like it used to be up More

by tgreene531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Nov 28, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are honored that you continuously confide in us with your automotive needs, and we are pleased that Richard took great care of you. Your satisfaction means so much to us. Please do not hesitate to let us know how we may be of further assistance to you!

November 21, 2023

I came in after my oil filter blew out following improper maintenance at an other dealer. Richard and the team identified the problem and fixed it quickly and efficiently. It was great service. More

by Submarine Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in the service department.
Nov 22, 2023 -

Spitzer Jeep RAM Brook Park responded

We are thrilled that Richard could provide you with a seamless and remarkable experience. He will be honored to have earned your kind recommendation. Thank you so much for your positive review!

November 18, 2023

Gabrielle Rodriguez was very instrumental in making the process quick efficient, courteous and satisfying. Thank you for a great customer service More

by mainesmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gura
Nov 18, 2023 -

mainesmr responded

Gabrielle Rodriguez was very instrumental in making the process quick efficient, courteous and satisfying. Thank you for a great customer service

Nov 22, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for this positive review! We are delighted that Gabrielle could provide you with a seamless, 5-star experience. Greatly appreciate the opportunity to work with you. We wish you safe travels!

November 06, 2023

Logan in the service department is top notch. I had a great experience with him as he was the one who took care of me and my concerns. More

by franos1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Nov 07, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that Logan could provide you with 5-star service and it is an honor to know how confident you are in our efforts. We look forward to an opportunity to work with you again.

October 31, 2023

Great service and helpful. Logan South kept me updated throughout the entire service call. Love the video. More

by tmwilcox2198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan South
Nov 01, 2023 -

Spitzer Jeep RAM Brook Park responded

We are so glad that Logan could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. Thank you for the feedback and we hope for an opportunity to work with you again!

October 30, 2023

Logan south was very helpful and nice with my service. The dealership was clean and also very easy to schedule and bring my truck in More

by Killshotjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan south
Oct 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Logan and the team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if anything!

October 26, 2023

My service by Gabrielle Roberts was top notch and she provided a very detailed report out on the status of my vehicle and next steps to get a few issues resolved. Appreciate her focus to strive for excel More

by Lawandfury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Roberts & Jesse Lee, Gaetano Seagro, Nathan Nader
Oct 27, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your wonderful review! We are glad that Gabrielle could get your automotive needs taken care of- quickly and efficiently. It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with!

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