Spitzer Jeep RAM Brook Park - Service Center

Logan Smith is a good service advisor, After getting a new water pump and temp sensor indicator I had very bad dash temperature indicator problems. The temperature gauge was going crazy! Logan took my tru new water pump and temp sensor indicator I had very bad dash temperature indicator problems. The temperature gauge was going crazy! Logan took my truck back in right away and replaced the new temp indicator sensor with another new temp sensor indicator. Not his fault that new parts are defective. Dodge needs to make sure their vendors in China are supplying good parts or have them made in AMERICA. More

I was pleased that they took me in early and didn’t hesitate to get the job done.Deanna Redmond was very professional and friendly she’s a big asset to your dealership,I’ll always bring my Jeep there, hesitate to get the job done.Deanna Redmond was very professional and friendly she’s a big asset to your dealership,I’ll always bring my Jeep there, thanks More

Richard Carver was great! I would consider him an asset to your service team and business. He was very knowledgeable about my vehicle and explained everything that was done. I would consider him an asset to your service team and business. He was very knowledgeable about my vehicle and explained everything that was done. I felt very comfortable with the transaction and will be bringing my vehicle back to the Spitzer Family for any future needs. Thank you again for the great experience. More

The last service appointment was very fast , it was completed in only 2 hours, and they called me right away completed in only 2 hours, and they called me right away More

Richard Carver was excellent took in for recall said a hour or so was a lot less. hour or so was a lot less. More

I was treated like a real human being at Spitzer Motor City! They said Hi a lot! Other mean dealers around the area always throw objects at me when I visit them! A dealer in North Olmsted kept hitting me City! They said Hi a lot! Other mean dealers around the area always throw objects at me when I visit them! A dealer in North Olmsted kept hitting me a nd hurting my feelings! Not Spitzers! They were nice ! More

I purchased my vehicle from Spitzer in 2022, and have always received great service from their staff. Logan South, assisted me with an issue I was having with my vehicle and was able to get to the bottom always received great service from their staff. Logan South, assisted me with an issue I was having with my vehicle and was able to get to the bottom of this issue. More

Logan South was great! Very pleasant and he even brought my car to the front for me. I used to hate taking my car to Spitzer bc it took forever to get an appointment and th Very pleasant and he even brought my car to the front for me. I used to hate taking my car to Spitzer bc it took forever to get an appointment and then they would keep my car forever!! I was seriously thinking about going elsewhere in the future. However, they have improved on so many things and made things so much easier for customers that it's actually a pleasant experience taking my car there now. Thank you for all the improvements Spitzer! Well done! More

Although under construction, everyone in the building was extremely helpful and willing to get you where you need to be. extremely helpful and willing to get you where you need to be. More

Deanna Redmond was excellent, she went above and beyond with her customer service. I've ran a call center in the past and would be lucky to have an employee of her caliber. with her customer service. I've ran a call center in the past and would be lucky to have an employee of her caliber. More