Spitzer Jeep RAM Brook Park - Service Center

Adam Hanych in quick service was amazing!! I was on a time limit and he made it happen. Very nice and professional!! Thank you!! Christy time limit and he made it happen. Very nice and professional!! Thank you!! Christy More

Maintenance on Jeep Cherokee Tod Pastva was very courteous and helpful upon my arrival. When I picked up my car he went over everything related to the service call. A follow up Tod Pastva was very courteous and helpful upon my arrival. When I picked up my car he went over everything related to the service call. A follow up call to ensure all was well was appreciated. More

The Service Department is exceptional at Spitzer Jeep. Todd was very helpful & made my experience great. I would recommend this dealership to anyone. Thanks Todd for assisting me. Todd was very helpful & made my experience great. I would recommend this dealership to anyone. Thanks Todd for assisting me. More

Overcharged Dropped off the car to get the hood latch replaced. Got a call back 90 minutes later stating work was complete. Billed me for 3 hours of labor! Dropped off the car to get the hood latch replaced. Got a call back 90 minutes later stating work was complete. Billed me for 3 hours of labor! More

Took my Jeep in to service. Todd Pastva helped me. I heard a noise, I thought it was a problem. Service determined everything was fine. Believe it or not I was not charged for service. Unheard of in thi heard a noise, I thought it was a problem. Service determined everything was fine. Believe it or not I was not charged for service. Unheard of in this day and age! Thanks for the peace of mind. I’d bring my Jeep back for service needs again. Todd Pastva was great to work with. More

Recall service Tim Carolin was very prompt and helpful with the service on my car, he took care of another issue and informed me quickly when my car was ready Tim Carolin was very prompt and helpful with the service on my car, he took care of another issue and informed me quickly when my car was ready More

Excellent service. Adam Hynch did an excellent job. Oil change and tire rotation took less than 1/2 a half hour. Adam Hynch did an excellent job. Very good employee. change and tire rotation took less than 1/2 a half hour. Adam Hynch did an excellent job. Very good employee. More

Good service My name is Shirley Drake every time I come here Lisa in service go above and beyond to make sure I'm taking dam good care of thank u so much Lisa have My name is Shirley Drake every time I come here Lisa in service go above and beyond to make sure I'm taking dam good care of thank u so much Lisa have a blessed day. More

Stuck with no car and noone wants to claim responsibility - it has been two weeks now and I'm still without my car. Prior to me having to drive to Texas to be stationed with my husband, I got an oil change th - it has been two weeks now and I'm still without my car. Prior to me having to drive to Texas to be stationed with my husband, I got an oil change there. They DID NOT replace all parts accordingly and I leaked oil from Ohio to Oklahoma unknowingly, before my engine blew. Called them after my car was towed to a dealership in Oklahoma and was told by Brian that they messed up and would be fixing everything. NOT EVEN 24 HOURS LATER THEY BACKED OUT AND WILL NOT ACCEPT RESPONSIBILITY! Now I am stuck in a new state with no car and two kids. They want to pass the blame on recalls that dont even go to my car! This is absolutely ridiculous and horrible management!!! More