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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
217 Reviews

217 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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March 21, 2024

Russell Lucas was friendly, informative , and professional. Made the experience pleasant and worthwhile considering not many people want to get car serviced. Would recommend him to anyone. More

by Brideal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Lucas
Mar 22, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to leave Russell this positive review! We are so glad that he could provide you with 5-star service. Please do not hesitate to let us know if there is ever anything more that we may help you with.

March 11, 2024

Came in for oil change, received excellent care and service from Deanna and will definitely return :) More

by brandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna redmond
Mar 11, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review, Brandi! Providing 5-star service is always our goal, and we are glad that Deanna's efforts could meet your satisfaction. Please drive safely!

March 10, 2024

My service advisor was Logan South. A very kind young man. He was very conscientious and knowledgeable about his job. Answered all my questions. I was very happy to have him assist m More

by Jane Scully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan South
Mar 11, 2024 -

Spitzer Jeep RAM Brook Park responded

Jane, Thank you for leaving Logan this wonderful review! He will be honored to hear of your kind words and to know that you deeply value his service. our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

March 08, 2024

Logan Smith is a good service advisor, After getting a new water pump and temp sensor indicator I had very bad dash temperature indicator problems. The temperature gauge was going crazy! Logan took my tru More

by rosset71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Smith
Mar 08, 2024 -

Spitzer Jeep RAM Brook Park responded

We are so glad that Logan could be of assistance to you, and greatly appreciate you taking the time to leave him this 5-star rating! He will be delighted to hear of your kind words. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

February 22, 2024

Richard Carver was great! I would consider him an asset to your service team and business. He was very knowledgeable about my vehicle and explained everything that was done. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Feb 22, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to leave Richard this positive review! We are so glad that he took great care of you throughout your visit. We wish you safe travels and hope for an opportunity to work with you again in the future!

February 22, 2024

The last service appointment was very fast , it was completed in only 2 hours, and they called me right away More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Redmond
Feb 27, 2024 -

Spitzer Jeep RAM Brook Park responded

Bill, We are so glad that our team took great care of you and your vehicle throughout your visit! It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

February 22, 2024

I was pleased that they took me in early and didn’t hesitate to get the job done.Deanna Redmond was very professional and friendly she’s a big asset to your dealership,I’ll always bring my Jeep there, More

by sreevrr1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing the positive experience you had with Deanna! We are so glad that she provided you with the quality service that you so much deserve. Wishing you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

February 21, 2024

Richard Carver was excellent took in for recall said a hour or so was a lot less. More

by moravcikmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Richard Carver
Feb 21, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Richard this 5-star rating! We are so glad that he could provide you with thorough and efficient service. He will be delighted to know that you greatly value his service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 06, 2024

I was treated like a real human being at Spitzer Motor City! They said Hi a lot! Other mean dealers around the area always throw objects at me when I visit them! A dealer in North Olmsted kept hitting me More

by joelc7988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your wonderful review, Joel! We are honored by your business, and proud to know that our the team took great care of you. Please do not hesitate to let us know how we may be of further service to you in the future.

January 31, 2024

I purchased my vehicle from Spitzer in 2022, and have always received great service from their staff. Logan South, assisted me with an issue I was having with my vehicle and was able to get to the bottom More

by TZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan South
Jan 31, 2024 -

Spitzer Jeep RAM Brook Park responded

TZ, Providing quality and efficient service is so important to us here at Spitzer Chrysler Dodge Jeep Ram Cleveland and we are glad that Logan's efforts could meet your satisfaction! We are thrilled to know that he could get to the bottom of the issue you were having with your vehicle. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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