Spitzer Jeep RAM Brook Park - Service Center

I had my oil changed and tires rotation without any problems. Friendly and fast service. James Schneider was very kind and Knowledgeable.!! I would not recommend the Car Wash!!!!!! problems. Friendly and fast service. James Schneider was very kind and Knowledgeable.!! I would not recommend the Car Wash!!!!!! More

Service on Van. Tim Carolin, interactions, knowledge and greatest value his caring speaks volume about his character. Keep up the great work. Thanks for the great Tim Carolin, interactions, knowledge and greatest value his caring speaks volume about his character. Keep up the great work. Thanks for the great work and service. More

Recall Service Excellent Dealership, very caring and attentive to you. Great service! Adam was very pleasant and helpful. Answered all my questions to my satisfa Excellent Dealership, very caring and attentive to you. Great service! Adam was very pleasant and helpful. Answered all my questions to my satisfaction. The service area was very clean. More

Repair of faulty part. They replaced one part but that did not fix the problem. A second visit did fix the problem. They were very kind and made sure I had a substitute car They replaced one part but that did not fix the problem. A second visit did fix the problem. They were very kind and made sure I had a substitute car to use while fixing. More

Worked with Todd Pastva at Spitzer Motor City and had a phenomenal experience. He was very professional and kept me informed the entire process. I couldn’t recommend him and Spitzer more. phenomenal experience. He was very professional and kept me informed the entire process. I couldn’t recommend him and Spitzer more. More

Todd Pastva does thorough work.Was very attentive and complete towards my every concern. He takes pride in his work which is hard to find in this day and age. complete towards my every concern. He takes pride in his work which is hard to find in this day and age. More

Adam Hanych Assisted and answered any of my questions when I had to have my vehicle serviced. I was satisfied with the work that was completed on my vehicle and it was completed on time. when I had to have my vehicle serviced. I was satisfied with the work that was completed on my vehicle and it was completed on time. More

Richard my service rep kep me informed and was helpful and went the extra mile to help me along the way. They gave me my vehicle with a clean wash. and went the extra mile to help me along the way. They gave me my vehicle with a clean wash. More

Adam was very friendly, professional and helpful I've been coming to this dealership since 2015 when my Jeep had 500 miles on it and wouldn't start. We purchased it in Avon at the Jeep dealership and I've been coming to this dealership since 2015 when my Jeep had 500 miles on it and wouldn't start. We purchased it in Avon at the Jeep dealership and I wouldn't recommend them to anyone. As you can imagine I was very upset that a new Jeep with 500 miles was dead in my garage and they didn't care at all. I've dealt with North Olmsted Jeep in past years with previous Jeeps that I owned and the service department I would not recommend to anyone. It took Brookpark Jeep a week or two get Chrysler Capital to replace the bad wiring on my new Jeep with new not used parts and wiring. We have Dreama to thank for this. She is no longer there, but she is the reason that we have made this our dealership of choice. Since then we have always had a good experience. This last visit was with Adam Hanych and he was very welcoming and pleasant the moment I pulled my car into the garage. More

Great service, very helpful staff. Todd Pastva in service did a great job figuring what I needed and the best way to resolve my issue. did a great job figuring what I needed and the best way to resolve my issue. More