Spitzer Jeep RAM Brook Park - Service Center

I’m a new customer to this dealership and Tim was very helpful to me. He got my oil change done quickly and explained the paperwork in detail. Spritzer CDJR is clean with a comfortable waiting room. helpful to me. He got my oil change done quickly and explained the paperwork in detail. Spritzer CDJR is clean with a comfortable waiting room. More

Mr. Richard Carver was very helpful in getting my car serviced. 1.) He was prompt in getting me scheduled. 2.) He notified me when the service was completed. 3.) He took the time to go over the serviced. 1.) He was prompt in getting me scheduled. 2.) He notified me when the service was completed. 3.) He took the time to go over the results of the inspection. 4.) He was courteous and professional. I have no hesitations in returning to this service department in the future or in recommending to my friends and family. More

Good service experience, the service department tracked down an unusual electrical problem that only popped up when it rained. Good communication with reasonable turnaround time. Still my go to dealer for down an unusual electrical problem that only popped up when it rained. Good communication with reasonable turnaround time. Still my go to dealer for Ram service. More

We have purchased our last 5 cars from this dealersip over the years and used their service dept for oil changes and other repairs. Spitzer runs a great organization. From sales staff, finance and servic over the years and used their service dept for oil changes and other repairs. Spitzer runs a great organization. From sales staff, finance and service...ALL personnel are very pleasant, knowledgeable and thorough. I, always, highly recommend this dealership. Couldnt be more pleased. More

This dealership has always been fast and efficient. I highly recommend them for service. highly recommend them for service. More

Richard Carver did a Nice Job working with me on Getting First Extended Warranty to Recognize my Extended Warranty that I renewed on 2019. First Extended Warranty was not an easy Company to work with, but R First Extended Warranty to Recognize my Extended Warranty that I renewed on 2019. First Extended Warranty was not an easy Company to work with, but Richard, Todd Pastva, John Higgart and Jesse Lee all worked hard on getting them to finally get my Struts approved that was easily identified as a Item that the Warranty would cover. Along with Tech Christopher Newbury did a nice Job working on the car and James was friendly and Nice shuttling be back and forth to the Dealer. More

Samantha Forthofer was very helpful. Great smile and polite. She was able to get my van looked at right away. polite. She was able to get my van looked at right away. More

Easy appointment that tool care of everything and gotbit done on timw done on timw More

richard carver kept me informed and did a major warranty job in a very fast time frame. especially when i needed the car for vacation. job in a very fast time frame. especially when i needed the car for vacation. More

Best dealership in the Cleveland area. Best customer service, great prices, and honest work. Thank you guys for all that you do for my car!! service, great prices, and honest work. Thank you guys for all that you do for my car!! More