Spitzer Jeep RAM Brook Park - Service Center

Good service experience, the service department tracked down an unusual electrical problem that only popped up when it rained. Good communication with reasonable turnaround time. Still my go to dealer for down an unusual electrical problem that only popped up when it rained. Good communication with reasonable turnaround time. Still my go to dealer for Ram service. More

We have purchased our last 5 cars from this dealersip over the years and used their service dept for oil changes and other repairs. Spitzer runs a great organization. From sales staff, finance and servic over the years and used their service dept for oil changes and other repairs. Spitzer runs a great organization. From sales staff, finance and service...ALL personnel are very pleasant, knowledgeable and thorough. I, always, highly recommend this dealership. Couldnt be more pleased. More

This dealership has always been fast and efficient. I highly recommend them for service. highly recommend them for service. More

Richard Carver did a Nice Job working with me on Getting First Extended Warranty to Recognize my Extended Warranty that I renewed on 2019. First Extended Warranty was not an easy Company to work with, but R First Extended Warranty to Recognize my Extended Warranty that I renewed on 2019. First Extended Warranty was not an easy Company to work with, but Richard, Todd Pastva, John Higgart and Jesse Lee all worked hard on getting them to finally get my Struts approved that was easily identified as a Item that the Warranty would cover. Along with Tech Christopher Newbury did a nice Job working on the car and James was friendly and Nice shuttling be back and forth to the Dealer. More

Samantha Forthofer was very helpful. Great smile and polite. She was able to get my van looked at right away. polite. She was able to get my van looked at right away. More

Easy appointment that tool care of everything and gotbit done on timw done on timw More

richard carver kept me informed and did a major warranty job in a very fast time frame. especially when i needed the car for vacation. job in a very fast time frame. especially when i needed the car for vacation. More

Best dealership in the Cleveland area. Best customer service, great prices, and honest work. Thank you guys for all that you do for my car!! service, great prices, and honest work. Thank you guys for all that you do for my car!! More

.my salesman Joel is great service department is top notch got a great deal on my 2020 RAM Bighorn plenty of trucks to choose from go get em. notch got a great deal on my 2020 RAM Bighorn plenty of trucks to choose from go get em. More

I have been using this service department for 7+ years, and the service writers always give the fast and friendliest service. Most recently, my car needed three service items that needed to get fixed and and the service writers always give the fast and friendliest service. Most recently, my car needed three service items that needed to get fixed and Richard Carver was quite diligent at at keeping me informed as to when my parts would be delivered to the dealership so I could schedule 1 appointment, instead of 3 separate appointments, for installation, and promptly called when completed. More