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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
217 Reviews

217 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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December 29, 2021

SERVICED MY CAR FOR RECALL FAST, EFFICIENT SERVICE- OTHER DEALERS DID NOT WANT TO DO THE RECALL WORK IT SEEMED BECAUSE I DID NOT BUY AT THEIR DEALERSHIP. SPITZER DID NOT EVEN ASK THAT QUESTION. MIKE HANDLED More

by elizabeth9218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE IN SERVICE
November 30, 2021

I do not have the name of the service person who performed my LOF, nor the young lady who did the intake when I arrived. I was quite happy to have been offered this free offer. The entire process we More

by boblyons55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
October 25, 2021

had my tires rotated they found a screw they plugged the tire never told me it was on the side wall which is unsafe to drive went ask about it they acted like it was no big deal after 3 cars I think I will More

by wbrew4u41315
Recommend Dealer
No
Employees Worked With
Alli Ali
October 25, 2021

Tayler Wenmoth ,did great,handling all issues with my jeep. Helped me with a coupon More

by Nancy 111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
October 23, 2021

Took too long to contact my extended warrant company (Allstate) to get their credit on the portion of the service work they were to cover More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tayler Wanmoth
October 17, 2021

Great Service, Mike Lepre did a great job of informing me of what the issues were with my vehicle. Called me in a timely fashion to let me know the part came in that my vehicle needed. Service was excellent. More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lepre, Asst. Service Manager.
September 17, 2021

Richard Carver was very professional when I came in for service. He got my truck into service for an oil change, tire rotation and a recall. They had me out in an hour and a half. Thanks Rich. More

by mvacca61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Carver
September 15, 2021

Special thanks to Richard Carver for my great customer service experience Richard has shown me the type of service that brings customers back!. More

by Ja.pritchett12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Carver
September 15, 2021

I’m a new customer to this dealership and Tim was very helpful to me. He got my oil change done quickly and explained the paperwork in detail. Spritzer CDJR is clean with a comfortable waiting room. More

by lclalonde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Caroline
September 09, 2021

Mr. Richard Carver was very helpful in getting my car serviced. 1.) He was prompt in getting me scheduled. 2.) He notified me when the service was completed. 3.) He took the time to go over the More

by david8245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Carver
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