Spitzer Jeep RAM Brook Park - Service Center

Spitzer has always taken care of us. Especially Mike Lepre in service. Cant wait for the remodeling to start. Spitzer Parma has been there a long time and is committed to Parma. Especially Mike Lepre in service. Cant wait for the remodeling to start. Spitzer Parma has been there a long time and is committed to Parma. More

I want to give an enormous shout-out to Richard, in the Service Department. I was having quite a day regarding the brakes on my 2019 Jeep Cherokee. A local service station could not get the brakes disengag Service Department. I was having quite a day regarding the brakes on my 2019 Jeep Cherokee. A local service station could not get the brakes disengaged to replace my rotors/brake pads. Richard first offered to speak with the local shop to help them, but when the local shop seemed in 'give-up' mode, I expressed my predicament - I need to travel back to NY on Saturday, which is virtually impossible with torn-up rotors. Despite being overbooked through mid-April, Richard offered to wedge me in the following morning in order to get me safely on my way. Total class. Ultimately, the local shop found the new methodology to do the job, so I stayed put as my car was already there. However, I will direct all of my future vehicle needs to this wonderful service department. Thanks again Richard!! Sal More

Todd Pastva and the gang at Spitzer Chrysler Dodge Jeep Ram are the best. No other dealership I have ever been to has given me the superb customer service as I have got with them. I would recommend them to Ram are the best. No other dealership I have ever been to has given me the superb customer service as I have got with them. I would recommend them to anyone that wants great service, and treated as a customer should be. Mr. Adam Black is also worth mentioning, he cares about his customers, and it shows. Hats off to you guys. My 1 and only dealership. More

Timothy Carolin always gives the best service at Spitzer brookpark rd. I know when I talk to Tim,he always explains what I need.Great customer service! brookpark rd. I know when I talk to Tim,he always explains what I need.Great customer service! More

The Dealership tested and coded my Jeep Wrangler for my OEM Stubby Steel Bumper LED Fog Lights. Found that the fog lights faulty. Started a warranty claim with Parts section. Within a very few day, ( like OEM Stubby Steel Bumper LED Fog Lights. Found that the fog lights faulty. Started a warranty claim with Parts section. Within a very few day, ( like two days) the replacement LED Fog Lights arrived. LED Lights we’re installing. Outstanding services were provided by Spitzer Dealership. More

Richard Carver, Service Department Manager, took care of several service needs I had and did so way ahead of my scheduled appointment. I can't say enough about this terrific organization. And I was very gra several service needs I had and did so way ahead of my scheduled appointment. I can't say enough about this terrific organization. And I was very grateful for their Courtesy Car pickup and ride back to the dealership when the work was finished. Thanks, as well, to John for coming out on such a blustery winter's day to help me pick up my car. To all the employees at Spitzer Motor City CDJR...keep up the great work! More

Todd Pastva, the service manager was very professional and prompt with the service of my vehicle. Everything was excellent and I am a happy customer! Thank you to the whole service team at Spitzer Motor C and prompt with the service of my vehicle. Everything was excellent and I am a happy customer! Thank you to the whole service team at Spitzer Motor City! More

Dealer has gone out of their way not just once, but twice to help...both times, they were busy, but squeezed me in for service to help...both times, they were busy, but squeezed me in for service More

Prompt service, take care of the issues, is a clean place, service & cashier very nice. place, service & cashier very nice. More

Outstanding Dealership with Great Departments. Always helpful and eager to service your needs. Spitzer CDJR, in my opinion, the Best Dealership in Cleveland! I have bought four vehicles from Spitzer CDJR helpful and eager to service your needs. Spitzer CDJR, in my opinion, the Best Dealership in Cleveland! I have bought four vehicles from Spitzer CDJR. I won’t shop anywhere else. After service care is Wonderful. More