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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
217 Reviews

217 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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November 29, 2022

I have been using Spitzer Dodge for service and repairs on my Chrysler vehicles. This last visit Cameron Lucky did a great job taking care of me and my car. Thanks much to Cameron! More

by jerryg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Lucky, Alli Ali
Dec 07, 2022 -

Spitzer Jeep RAM Brook Park responded

Jerry, Thank you so much for your positive review! We are happy to hear that Cameron took great care of you during your most recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future.

November 01, 2022

Cameron Lucky was very professional and helpful. He made sure the problem got fixed. I was happy to meet him. More

by lskrell2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Lucky
Nov 02, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing the positive experience you had with Cameron! We are so glad that he took great care of you. Please do not hesitate to give us a call if you have any further questions or concerns.

October 22, 2022

Richard Carver went out of his to ensure my vehicle was taken care of, even when I showed up on the wrong day. He was very sincere and helpful and I appreciated that. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Nov 02, 2022 -

Spitzer Jeep RAM Brook Park responded

Andy, Thank you so much for your positive review! We are so glad that Richard could provide you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 29, 2022

Spitzer's service puts other dealerships to shame. Todd Pastva was friendly, professional and efficient. I was even provided a ride back to my office since I had to leave my car for service. Great ser More

by lamcgowan6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pastva, Service Manager, Paul Lascola
Sep 30, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Paul's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

September 17, 2022

Thank you for being so kind and helping to get my minivan fixed .. Todd Pastva greeted me and immediately got my car into fix it mode. My appointment was at noon and he got the window/motor fixed (Tony Wozn More

by Joancorrai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pastva. Tony Wozniak
Sep 21, 2022 -

Spitzer Jeep RAM Brook Park responded

Joan, Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Todd's and Tony's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 11, 2022

Timothy Carolin was super friendly when I dropped my car off for a scheduled oil change. He was prompt and through. And the turnaround time was the fastest I’ve ever seen from this service department. I owe More

by Megbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Carolin
Aug 17, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Timothy provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 10, 2022

Great service provided by Chris Newbury. Fast and efficient! High quality and left my truck cleaner than it came in! More

by Mrsnewbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Newbury
Aug 11, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Chris provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 28, 2022

Quick efficient service and well explained to me after the work was completed by the technician. More

by daz707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Carlin
Jul 29, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

July 12, 2022

My service representative, Todd Pastva, is a very good guy. He is always keeping what's best for me in mind and helping me make good decisions about care for my car. More

by ron96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pastva
Jul 13, 2022 -

Spitzer Jeep RAM Brook Park responded

Ron, Thank you for leaving Todd this positive review! We are so glad that he consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

July 06, 2022

Pleasant, efficient, professional staff. I have taken my Spittzer vehicles there thru the last 3vehicles. More

by mclechner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Carolin
Jul 07, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that our team consistently provides you with quality and efficient service! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

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