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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
217 Reviews
Call Service Center (216) 369-6906

217 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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February 02, 2023

Lucas took great care of us in a pinch. He worked to ensure our issue was resolved and communicated with us throughout the process. We’ll definitely be back to Spitzer! More

by ThroughChrist25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Russell
Report | Print
Feb 08, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that Lucas took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 30, 2023

Wasn't happy to need service on a brand-new Jeep, but Lucas Russell in the service dept. went above and beyond to assist me, multiple times. Great employee and rep. for Spitzer. More

by JP22
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Russell
Report | Print
Jan 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that Lucas took great care of you and your Jeep. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call fi you ever have any further questions or concerns.

January 26, 2023

Tina Bucchioni did an excellent job getting me in and out, and she is very pleasant to work with. More

by RH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bucchioni
Report | Print
Jan 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your wonderful review! We are so glad that Tina could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. Take care!

January 14, 2023

Service peeps great. Work done quickly. Waiting room. A bit cold, construction going on .coffee machine great. More

by ljlatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUCAS RUSSELL
Report | Print
Jan 17, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to leave us this positive review! We are glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 11, 2023

I'm not good with words but, Ill say I had a good experience with the service that was provided. More

by Mattw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joedan
Report | Print
Jan 12, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a top-notch experience. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 06, 2023

First time for an oil change and service staff was very nice. Will be coming back. More

by Bebebella730
Recommend Dealer
Yes
Employees Worked With
James Knepper- Service Dept
Report | Print
Jan 12, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for your 5-star rating! We are happy to hear that our team could get your oil change efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 04, 2023

James Knepper was very helpful. He had gotten be my mopar deal for my oil change that I had asked him about. The recall and oil change was done also in timely manner. I was very ple More

by lll108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Knepper
Report | Print
Jan 05, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving James this positive review! We are so glad that he could get your automotive needs efficiently taken care of. it is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

December 14, 2022

Lucas Russell was professional and friendly! I always felt like they had my best interest at heart! More

by mkillik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Russell
Report | Print
Dec 22, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing the positive experience you had with Lucas! We are so glad that he took great care of you. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

December 14, 2022

Richard Carver, the person I talked to at Spitzer was very professional and got my service done in a timely manner. I will definately return when I need service again. More

by bobroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Report | Print
Dec 22, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Richard provided you with nothing less. We look forward to continue providing you and your vehicle with our best care in your visits to come!

November 30, 2022

As always Tony Pastva is the best. !! Always ask for him or schedule my service call with him. Best Service guy in Cleveland. Thanks again Tony More

by BobLangLSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Gardner
Report | Print
Dec 07, 2022 -

Spitzer Jeep RAM Brook Park responded

Bob, Thank you so much for your positive review! We are so glad that Tony consistently provides you with top-notch service. He will be delighted to know how confident you are in his efforts. We look forward to continue serving you and your automotive needs in your visits to come!

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