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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.7
224 Reviews

224 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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January 28, 2025

Friendly quick service. And keep you informed about what is going on during the process More

by Vanboltk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Darnall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not recall the young man in the service department at the check in desk. But he was excellent
Jan 28, 2025 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 14, 2025

I received a recall notice and called in to make an appointment. The person set up the time and also indicated there were two more recalls in the system. Dan Harris in your service department did a gre More

by rd395435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Harris
Jan 16, 2025 -

Spitzer Jeep RAM Brook Park responded

Thank you for providing us with this amazing review. We are thrilled to hear that we were able to make your vehicle services up to par and lending you a hand, We strive to serve each and one of our customers with top-notch customer service. Dan will be overly excited to hear that you added him to your splendid review, thank you. Safe travels!

December 22, 2024

I like this dealership because I was dealing with Ganley Dodge in before and I was very displeased with them More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Spitzer Jeep RAM Brook Park responded

Ted, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Safe travels and Happy holiday's!

December 05, 2024

Tara Geraldi made sure that a problem with the auto stop/start was taken care of as well as tire pressure. Because of the cold she personally brought my car to the front so I wouldn’t have to walk aro More

by anndeluca68
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Geraldi
Dec 05, 2024 -

Spitzer Jeep RAM Brook Park responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both and before and after the sale. Wonderful employees like Tara make that possible, Our aim us to give every guest the highest possible level of customer service and quality. We look forward to seeing you again when your vehicle is ready for its next service.

December 02, 2024

I was not very happy a about the price for the of a battery and high price for service. More

by newlife32223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Trentanelli
November 27, 2024

Great service as soon as I walked in the door. Quick and painless and was given a rental! More

by dareckduwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt snyder
Nov 27, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your kind review! We are so glad that our team provided you with a quick and efficient service experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 19, 2024

Lisa Leclair is so friendly and great to work with. I've never had any problems when she is my tech, she goes out of her way to be sure I'm satisfied and that my car is ready when I need it. More

by chrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Leclair
Nov 21, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Lisa this positive review, Chrissy! We are so glad that she consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

October 22, 2024

I replaced the TIPM in my 12-year-old Chrysler and brought it in because I needed the check engine light cleared and reprogrammed. Spitzer had it completed in one hour. I Couldn't be happier. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service People
Oct 23, 2024 -

Spitzer Jeep RAM Brook Park responded

Eric, Thank you for your 5-star rating! We are glad that our team got your automotive needs swiftly resolved. Your satisfaction means so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 20, 2024

Good people and great customer service. Jesse Campbell is a hard working and dedicated honest person who helped me. More

by loripax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Sawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive experience with us! We are glad that Jesse took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

October 02, 2024

I regret going to this dealership they don't like my allstate extended warranty they seem to not want to work on my Chrysler Pacifica Deianna in the service dept More

by docgoodman_61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deianna
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