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Spitzer Hyundai Cleveland

Cleveland, OH

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591 Reviews

19991 Villaview Road

Cleveland, OH

44119

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Showing 591 reviews

October 30, 2020

Grace was great. However, it was not understood until we got into financing that the dealership was not paying off our cars for the trade in value. I wish that was explained when we asked. Other than that G More

by Janai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace, Frank Hink
October 13, 2020

If a perfect score is 10, Ms. Monique deserves a 13! She went above and beyond to put me in a car that I wasn't even looking for! More

by Wahoosmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique
September 27, 2020

Grace Mahovlich was amazing. She made this a great experience for me. She kept me informed with what was happening at every step. She listened to my needs and she delivered a great vehicle. I would ea More

by Sabrinavioladyson1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Mahovlic
September 01, 2020

Monique Ware was the best. She answered questions and did a follow up as well. Explained the rebates an other options that were available such as features and the difference between buying or leasing. L More

by jacquetta.thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique, Ware
August 31, 2020

My experience was amazing from the time I arrived at the car lot to driving away in my new vehicle. Grace Mahovlich was my sales representative her friendless and hard to get the car buying process done was More

by imblessed_38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Mahovlich, Frank Hink
August 13, 2020

We had an amazing experience at Rick Case Hyundai. I just bought my first brand new car a Hyundai Palisade and I could not be happier. I researched this car for over 6 months before deciding on this make and More

by thesarahbish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique and Jeff Edge
July 31, 2020

Excellent! We were looking for a car and we had a pleasant experience. Monique went beyond expected to meet our financial constraints. Very excellent customer se More

by Raj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monique Ware, Frank Hink
July 26, 2020

Fantastic service Due to the current Covid pandemic I made an appt. to turn in my leased Elantra.This was my third Hyundai from Rick Case. Wanting to purchase this time More

by Mister P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovahn Lockhart, Todd Muller
July 22, 2020

Recently I leased my second Hyundai. My salesman Oakland was very professional and thorough. He understood my needs and along with colleague Todd found the vehicle I wanted. The facilities were immaculate More

by crichey2001
Recommend Dealer
Yes
Employees Worked With
Oakland Lewis
July 19, 2020

I just went to look around for my birthday present! Walked out with a new car! Robyn Bagley was super awesome and helpful! They even delivered my car to me at home!! More

by Mz Giggles
Recommend Dealer
Yes
Employees Worked With
Robyn Bagley, Frank Hink
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