Spitzer Hyundai Cleveland

Couldn't ask for a better experience! I decided on the car that I liked - loved - at another Hyundai dealership, but the representative there was reluctant to try and find me the color com I decided on the car that I liked - loved - at another Hyundai dealership, but the representative there was reluctant to try and find me the color combination and instead wanted me to purchase a similar car off their lot. Disappointed, I decided to think it over. Rick Case, is at the end of our street, so I went in there to ask if they could help. Shelley Grey was our salesperson and he went above and beyond to assure us that they could find the exact car I wanted. Ethan Cutler in the finance department handled all of the paperwork with ease. When the car arrived, Shelley came in on his day off to show my husband the ropes and make sure that the car met all of our expectations. I was beyond pleased with the service we received at Rick Case Hyundai, and cannot say enough good things about our experience there. I would recommend Shelley to anyone looking for a great new car! PS - I bought the Hyundai Tucson Limited with the Ultimate package in Black, with the Beige interior. It's BEAUTIFUL! More

Great Service I would recommend Rick Case to anyone. They are awesome and Rep. Levi was a great representative for the company. I can not say anything more than job I would recommend Rick Case to anyone. They are awesome and Rep. Levi was a great representative for the company. I can not say anything more than job well done. More

Great experience! Professional experience. I told them what wanted. The salesman gave me great options . I got what I was looking for. I will refer dealership to family Professional experience. I told them what wanted. The salesman gave me great options . I got what I was looking for. I will refer dealership to family and friends. More

Profession and courteous The staff at Rick Case were friendly and willing to answer any questions I had about my recent purchase. Yolimar TIrado (sales consultant) and Frank The staff at Rick Case were friendly and willing to answer any questions I had about my recent purchase. Yolimar TIrado (sales consultant) and Frank the finance manager went above and beyond to make sure I was completely satisfied. More

Review Great salesman great company very helpful, in love with my purchase. Greeted with a smile. Clean location. Offered snacks. Didn't take all day. Would Great salesman great company very helpful, in love with my purchase. Greeted with a smile. Clean location. Offered snacks. Didn't take all day. Would and will recommend to others. More

Friendly staff Very friendly staff. Happier when I come in the showroom, one's looking at my vehicle. I definitely recommend this dealer even they have a lifetime fr Very friendly staff. Happier when I come in the showroom, one's looking at my vehicle. I definitely recommend this dealer even they have a lifetime free car wash. More

Great experience I cannot express enough how appreciative I am of the professionalism at Rick Case, in Euclid. Jovahn is outstanding, Matt worked with me as well. I I cannot express enough how appreciative I am of the professionalism at Rick Case, in Euclid. Jovahn is outstanding, Matt worked with me as well. I will continue to buy/lease because of the positive experience with them. Thank you. More

Review The dealership provided excellent and timely service. Made my experience very satisfactory and understandable. Reps were very knowledgeable and kind. The dealership provided excellent and timely service. Made my experience very satisfactory and understandable. Reps were very knowledgeable and kind. I will recommend anyone that I know of who may be in the market. More

Satisfaction with Rick Case Took extra time to explain finance concerns we had and printed out cost sheets to give us options. Stayed after closing time to complete the deal, Took extra time to explain finance concerns we had and printed out cost sheets to give us options. Stayed after closing time to complete the deal, detail the car and explain all the functions of the car. Happy with the staff and the Tucson. More

Professional Dealer has exceeded my expectations! I am happy with the sales and service of the dealership. I will recommend Rick Case to friends and family. Dealer has exceeded my expectations! I am happy with the sales and service of the dealership. I will recommend Rick Case to friends and family. More