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Spitzer Honda DuBois - Service Center

DuBois, PA

4.9
473 Reviews
Call Service Center (814) 250-8581

473 Reviews of Spitzer Honda DuBois - Service Center

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January 24, 2025

Committed to excellent customer service! A A A A A A A A A A More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Spitzer Honda DuBois responded

Ed, We are so glad that our team provided you with the A+ service that you deserve, and we greatly appreciate you leaving us this positive review! We hope to see you again the next time you are in need of automotive service.

January 24, 2025

Great people to work with. Very friendly and always informative on what needs done. Excellent service. More

by thecarneyhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Spitzer Honda DuBois responded

Thank you for your wonderful review! We are glad that our team is consistently kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 24, 2025

They are responsive to issues and provide a nice explanation and solution for the situation More

by ALL180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Muroski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Spitzer Honda DuBois responded

Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that our team provided you with thorough and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 24, 2025

They forgot to put a cover on the backseat adjustable seat rail had my wife in a tizzy More

by EVERHATFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Spitzer Honda DuBois responded

Thank you for taking the time to write this review. We are very sorry to hear that we forgot to put the backseat adjustable seat rails on. We would love to speak to you on this matter to see how we can fix this matter. Please give us a call at our dealership and ask for the Service Manager, they would be happy to help.

January 23, 2025

Fast and friendly service and a good atmosphere while waiting on your vehicle, would highly recommend. More

by LAURCOLE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Spitzer Honda DuBois responded

Laura, Thank you for your very kind review. We are pleased to hear that you vehicle service experience with us was so positive. Our entire team will be thrilled to hear that all your needs were well taken care of, thank you for your willingness to recommend us to others. Safe travels!

January 22, 2025

They were able to solve issue. The staff are second to none.and are profession and respectful . They provide excellent service. More

by ELVINAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Spitzer Honda DuBois responded

Elvin, Thank you for your time to give feedback about our Service Department. We are pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Please let us know if there is anything else we can assist you with, Safe travels!

January 21, 2025

I’ve always been treated well at this dealership. They are helpful, quick, and business like. More

by Jcmail12312020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Spitzer Honda DuBois responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

January 21, 2025

Rude woman at service desk when inquiring about the express oil change service. Acted like it didn’t exist until I specifically asked about it. Subaru dealership right up the road is friendly and alway More

by troops-digest.2i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Spitzer Honda DuBois responded

We sincerely apologize that your recent express service did not meet your expectations. We take customer service very seriously and will address this issue immediately by speaking with our staff directly to ensure all customers are treated with utmost respect. Additionally, the root cause of your disappointment was the delay you experienced with our Express Service. Honda Express Service is only available for Honda vehicles as we are unable to maintain in stock, filters, and in some cases, unique oil requirements resulting in us acquiring the needed products from a local parts supplier. We understand that cost is a major concern for many customers, and we strive to offer fair competitive pricing while maintaining high-quality service.

January 21, 2025

They helped us out when we were in trouble — out of towners, towed in car, no rental cars available, minimal ride sharing possibilities — by providing us with a loaner car for the weekend, investigatin More

by billmcintyreoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg - master technician
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Jan 22, 2025 -

Spitzer Honda DuBois responded

Bill, Thank you for your very kind review. We are delighted to hear that we were able to provide you with exceptional customer service you way when you needed it the most. We strive to serve each customer with top-notch customer service, so it isn't a surprise that our team was able to provide that to you. If there is anything else we can do to assist you, please let us know we would love to help. Safe travels!

January 20, 2025

It is a clean building, people are courteous , the service is fast, they are open to answering any questions I may have More

by kahleklan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Behrendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hutzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Spitzer Honda DuBois responded

Thank you for your wonderful review. We thrilled to hear that all your needs were well taken care of, our entire team strives to serve each customer with top-notch customer service so it isn't a surprise that you received that the day of service. If you shall need anything else, please don't hesitate to ask, Safe travels!

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