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Spitzer Honda DuBois - Service Center

DuBois, PA

4.9
402 Reviews

402 Reviews of Spitzer Honda DuBois - Service Center

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September 17, 2024

Love this dealership and their employees! I have been a customer for 20+ years and will return when it is time for another vehicle. Alyssa Miller is a great asset to the service department More

by BJKSROWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Spitzer Honda DuBois responded

We are grateful for you leaving Alyssa this wonderful review and recommendation! We are thrilled to hear that Alyssa took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was friendly and very helpful as always. We appreciate your continued business with us. We look forward to serving you again in the future when the time comes.

September 17, 2024

The wait was a little long. I didn't get much of an explanation of the billing. More

by JALLEN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Spitzer Honda DuBois responded

JALLEN, Providing quality and efficient service is so important to us here at Spitzer Honda DuBois and we are glad that our teams efforts could meet your satisfaction! We sincerely apologize for the lack of communication or anything we may have missed. Please do not hesitate to give us a call to see how we can help. We wish you safe travels until we meet again!

September 16, 2024

Very nice people, John. Is great! Very helpful with all my questions, the young lady was helpful also. The service was quick and done right, great team you have there! More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Spitzer Honda DuBois responded

Diane, Thank you for leaving John and Alyssa this positive review! We are glad to hear that they took great care of you and your automotive needs. We are happy to know that they were very nice and helpful. Please do not hesitate to let us know how we may be of further service to you.

September 15, 2024

Love this dealership and their employees! Alyssa is a great employee and is very helpful when and if we should need any service. She always works with us to make sure any appointment is co More

by BJKSROWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Spitzer Honda DuBois responded

We are grateful for you leaving Alyssa and Ian this flawless review! We are thrilled to hear that they took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were very helpful and very knowledgeable. Please drive safely until we meet again!

September 15, 2024

Quick and easy, great service & friendly people! My truck was good as new in no time More

by KARMLOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Reich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Muroski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hutzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Spitzer Honda DuBois responded

Providing great and quality service is so important to us here at Spitzer Honda DuBois and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they made your Truck as good as new in no time. We wish you safe travels until we meet again!

September 14, 2024

The service team is great. Always happy with what they do and never any complaints. More

by D Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Spitzer Honda DuBois responded

D Bryan, Thank you for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they were great and your always happy with what they do. Please do not hesitate to let us know how we may be of further service to you.

September 14, 2024

Very prompt and helpful people appointment was on time and service was good timing clean facility More

by PHOCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Spitzer Honda DuBois responded

Providing impeccable and quality service is so important to us here at Spitzer Honda DuBois and we are glad that Rodney's efforts could meet your satisfaction! We are thrilled to know that he was very prompt and helpful. We wish you safe travels until we meet again!

September 13, 2024

Been Going to Murray's now Spitzer for over 25 years for service on our Honda, weown 3 now, be out 8th Honda.. More

by pothovenfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Spitzer Honda DuBois responded

pothovenfamily, it is so incredible to know your loyalty to our dealership now Spitzer Honda Dubois still meets your expectations after 8 vehicle purchases and services! Thank you for your extended support recommending others to us and from our family to yours, we wish joy and safety in all 3 of your Hondas!

September 12, 2024

Our experience was beyond amazing! The customer service, quality of the vehicle, and purchase process was smooth and easy. Definitely will be a lifelong customer! More

by MrBrooks76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Spitzer Honda DuBois responded

MrBrooks76, we are so pleased to know your experience at Spitzer Honda Dubois was beyond your expectations for your new car experience and service! Your incredible recommendation is much appreciated and we wish joy and safety in your Acura!

September 12, 2024

Pricing is outrageous. People are wonderful work is done right and timely, but the only reason I had the work done here is because of the rear differential service that nee More

by CCCHIEF41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Reich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Spitzer Honda DuBois responded

We're sorry to hear that you feel like your service charge was more than you expected. We strive to offer fair and competitive pricing and understand that price is important to you and that keeping your vehicle serviced represents an investment. To ensure that we are priced correctly we contacted multiple other Honda stores in our area. The research found that we are priced on average $20 to $29 less for the same rear differential service. If you have any additional concerns please reach out to the General Manager at 814-371-5502.

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