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Spitzer Honda DuBois - Service Center

DuBois, PA

4.9
457 Reviews
Call Service Center (814) 250-8581

457 Reviews of Spitzer Honda DuBois - Service Center

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January 21, 2025

Rude woman at service desk when inquiring about the express oil change service. Acted like it didn’t exist until I specifically asked about it. Subaru dealership right up the road is friendly and alway More

by troops-digest.2i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Spitzer Honda DuBois responded

We sincerely apologize that your recent express service did not meet your expectations. We take customer service very seriously and will address this issue immediately by speaking with our staff directly to ensure all customers are treated with utmost respect. Additionally, the root cause of your disappointment was the delay you experienced with our Express Service. Honda Express Service is only available for Honda vehicles as we are unable to maintain in stock, filters, and in some cases, unique oil requirements resulting in us acquiring the needed products from a local parts supplier. We understand that cost is a major concern for many customers, and we strive to offer fair competitive pricing while maintaining high-quality service.

January 21, 2025

They helped us out when we were in trouble — out of towners, towed in car, no rental cars available, minimal ride sharing possibilities — by providing us with a loaner car for the weekend, investigatin More

by billmcintyreoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg - master technician
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Jan 22, 2025 -

Spitzer Honda DuBois responded

Bill, Thank you for your very kind review. We are delighted to hear that we were able to provide you with exceptional customer service you way when you needed it the most. We strive to serve each customer with top-notch customer service, so it isn't a surprise that our team was able to provide that to you. If there is anything else we can do to assist you, please let us know we would love to help. Safe travels!

January 21, 2025

I’ve always been treated well at this dealership. They are helpful, quick, and business like. More

by Jcmail12312020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Spitzer Honda DuBois responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

January 20, 2025

It is a clean building, people are courteous , the service is fast, they are open to answering any questions I may have More

by kahleklan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Behrendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hutzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Spitzer Honda DuBois responded

Thank you for your wonderful review. We thrilled to hear that all your needs were well taken care of, our entire team strives to serve each customer with top-notch customer service so it isn't a surprise that you received that the day of service. If you shall need anything else, please don't hesitate to ask, Safe travels!

January 20, 2025

Great service people who really do a great job! I’m pleased every time I leave there. More

by THEJAYBILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Spitzer Honda DuBois responded

Thank you for your very kind review. We are thrilled to hear that all your needs were well taken care of especially by our team. If there is anything else I can assist you with, please let me know. Safe travels!

January 18, 2025

Staff was Professional and efficient. We have always been very satisfied with service and products. More

by burman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Spitzer Honda DuBois responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help, Safe travels!

January 17, 2025

Everyone is so helpful and kind. I can trust them when letting me know what my car needs. More

by aheilbrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Spitzer Honda DuBois responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please let us know if there is anything else we can assist you with, Safe travels!

January 17, 2025

Everyone was very nice and helpful. Great experience!!! Quality service and care for my vehicle. Highly recommend!! More

by Teach2199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Spitzer Honda DuBois responded

On behalf of everyone at- Spitzer Honda DuBois, thank you for your wonderful feedback. We strive to serve each customer with top-notch customer service so it isn't a surprise that our team was able to provide you with exceptional services. We look forward to seeing you in the future, thank you for your willingness to recommend us to others. Safe travels!

January 17, 2025

Excellent service, friendly and nice. Would highly recommend! For me into the schedule promptly. Very happy. More

by dayalew93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Spitzer Honda DuBois responded

Thank you for your very kind review. We are thrilled to hear that our team was able to serve all your needs the day of your services. We are over-joyed to hear your willingness to recommend us to others, thank you. We look forward to the next opportunity to serve your needs. Safe travels!

January 17, 2025

Dealer provided a recall service and did a free check on brakes, tires, battery etc. how sweet is that. More

by Billmuth0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Spitzer Honda DuBois responded

Bill, Thank you for your wonderful review. We are delighted to hear that our team was able to provide you with exceptional services the day of your service. We strive to serve each customer with exceptional serves, so it isn't a surprise they were able to show you their best talents. We look forward to seeing you in the future, Safe travels!

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