Spitzer Honda DuBois
DuBois, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Went to have routine service done, oil change and tire rotation and changed my air filter asked if I wanted my cabin air filter changed because it was dirty and there was a lot of leaves and debris in it, rotation and changed my air filter asked if I wanted my cabin air filter changed because it was dirty and there was a lot of leaves and debris in it, and I said that I would change it myself. When I got home and took the filter out to change it I was shocked to see that there was still all the leaves and debris still left. Wouldn't you think that even though I didn't have them change the filter that before they put the old one back in they could've cleaned it out. A little common sense. Also when they put the old filter back in all that debris went into the fan motor and I had a hard time getting it all cleaned out. I don't have a problem with the service its always been good, but I don't think that was called for. I'm not blaming Alyssa or John but the tech should be made aware that its not acceptable to do work like that. More
My oil light was intermittently flashing on and I called the service department slightly panicked. Alyssa Miller recognized my name immediately, listened to my problem and worked around my scheduling issue the service department slightly panicked. Alyssa Miller recognized my name immediately, listened to my problem and worked around my scheduling issues to get me taken care of the next day! I love having my Honda serviced at the dealership. It's a lovely waiting room, everyone is polite and the staff explains your vehicle issues in easy to understand terms. (I am car challenged). Five BIG stars! More
I had a broken side mirror, and John Stine was very helpful in getting it fixed in a cost-effective and timely manner. He worked with Greg Ramkawsky (tech) to solve the problem while I waited. helpful in getting it fixed in a cost-effective and timely manner. He worked with Greg Ramkawsky (tech) to solve the problem while I waited. More
Alyssa Miller was very helpful and informative of what was wrong with my CRV and even checked and supplied a dealer vehicle to use while all the problems were fixed which was to take roughly two hours. I was wrong with my CRV and even checked and supplied a dealer vehicle to use while all the problems were fixed which was to take roughly two hours. I understand that Greg worked as the mechanic and she had told me he was very good which always makes one feel better that their vehicle is important. More
I (Rod Smith) was "EXTREMELY" happy with my recent trip to your service department.....as the saying goes from A to Z. John Stine took charge when I arrived, and from my many past experiences with John I to your service department.....as the saying goes from A to Z. John Stine took charge when I arrived, and from my many past experiences with John I knew I had nothing to worry about or be concerned with. He is a top notch employee!!! In my book they do not come any better. This is our fifth (5th) Honda Pilot bought at this dealership, and I never hesitate or think twice about where I am going to have it serviced when those times arrive. So, I have known John for a very long time. More
This was a very good experience. I called with an issue with my vehicle, a Honda 2017 Civic, and John Stine got me in that day. The repair was completed that day, and all is well. I I called with an issue with my vehicle, a Honda 2017 Civic, and John Stine got me in that day. The repair was completed that day, and all is well. I received excellent service, More
Mr. John Stine was very courteous , very informative and very professional. When I called the service department to schedule my appointment it was scheduled promptly. Kevin Boyle very professional. When I called the service department to schedule my appointment it was scheduled promptly. Kevin Boyle More
I have found Pete Brown and John Stine go above and beyond to make sure that customers are satisfied. I trust that the dealership will always do the best they can. beyond to make sure that customers are satisfied. I trust that the dealership will always do the best they can. More
Approved us over the phone. We drove 1.5 hours to an appointment they set up. Then only allowed us to select from 1 vehicle. Had $3,000 in cash for deposit and make regular paym We drove 1.5 hours to an appointment they set up. Then only allowed us to select from 1 vehicle. Had $3,000 in cash for deposit and make regular payments every 2 weeks. Lost 2 good sales and customers based on erroneous judgments. Financing is not a true option at this dealership. You must have 90% down towards the purchase price. Better to keep saving money and buy a car with straight cash. More