Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
314 Reviews
Call Service Center (844) 856-0262

314 Reviews of Spitzer Ford Dubois, LLC - Service Center

Sort by
August 27, 2024

Timely scheduling and prompt service. The ladies at the desk were very helpful and explained the work that was completed. More

by Kevjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad Gary and Lauren were able to help, and we hope to see you again!

August 27, 2024

Helpful people at service desk that do a great job at keeping me informed along the way. More

by Fence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 25, 2024

The guys in service are very friendly. I was a little upset that they were closed before closing time both times I went there! I am satisfied with the work they did. More

by Killerq88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iassac and Joe in service are awesome!
Report | Print
Aug 26, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that you were satisfied with the work performed.

August 24, 2024

The service was excellent and timely service when I needed to have my car battery replaced. More

by akjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

August 24, 2024

They were very nice and I was glad they worked on my car thank you. More

by FSTOMPIN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 24, 2024

I would recommend 10/10 the service here is fast and friendly, the valet service is most convenient didn’t even need to leave my house! More

by Teristarr13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

August 23, 2024

It took them 3 hours to do an hour job plus the technician never came out to talk to me the lady behind the desk tried to explain things to me More

by Dkumetis
Service Time
Recommend Dealer
No
Employees Worked With
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 21, 2024

This dealership treated me with respect. Jonathan from the bodyshop was great! Matt who is the bodyshop tech made sure I was pleased with the work they did on my car. I call that super ser More

by ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan from the bodyshop and Matt from the bodyshop.
Report | Print
Aug 21, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

August 19, 2024

Used to be a great place to go but everytime we get service done they tell us we need something. We literally had 4 new tires put on in June and they told us we needed them! More

by LIMIFETTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 16, 2024

My service was competent and the summary report on the condition of my vehicle were clear. More

by Marknancy19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wineberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

1
...
8
9
10
...
32