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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
314 Reviews
Call Service Center (844) 856-0262

314 Reviews of Spitzer Ford Dubois, LLC - Service Center

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September 06, 2024

People are always so nice. Wait time was very fast. Will be returning in the future 😀 More

by CHRISTYDEAHL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks, Christy, for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

September 06, 2024

Its better now than it was at this time last year! The staff is friendlier.ok More

by BARRNANCY646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Nancy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 05, 2024

Courteous personnel. The service was quick, and the facility was clean and comfortable. I would definitely recommend. More

by kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Spitzer Ford Dubois, LLC responded

Kirk Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 04, 2024

i was not happy with how it was going i fainly did get a call back from gary and he was able to move my car up to being worked on sooner even thew i was not able to get a loner car but it helps and makes th More

by Jmramsey212000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Gallaher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 04, 2024

Fixed my vehicle without any appointment. Thanks. Everyone was very helpful and considerate. I appreciate the good service More

by KHECKMAN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know the names
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Sep 04, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 04, 2024

Bought truck here new when it was Murray's, Spitzer has honored all agreements we had with former dealership. Arrived early and was able to leave early. Friendly employees. Clean restrooms. TV in waiting More

by DEBLAUSER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Spitzer Ford Dubois, LLC responded

Deb, Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad able to help, and we hope to see you again!

September 02, 2024

They could be more friendlier they kind of had an attitude. I'll find another shop to go More

by aaronstaley1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley O'Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Spitzer Ford Dubois, LLC responded

Aaron, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 31, 2024

I appreciate the work that was done. Thank you for getting me in while I was off work. More

by M wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

August 30, 2024

Appears that they did everything that was required and on time. Thank you. Thank you More

by moyer36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

August 29, 2024

Always friendly, quick to get my service done. Prompt n courteous, answers all my questions More

by bluneon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

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