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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
314 Reviews

314 Reviews of Spitzer Ford Dubois, LLC - Service Center

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September 27, 2024

Tech was very professional and communicative. He called to give me an update on the eta as Spitzer’s put a big job before mine. Otherwise things went well. More

by gardenerden
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 26, 2024

Everyone was very helpful from start to finish. The pick up and drop off service is more than convenient. Thanks so much More

by DMBURNS913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

September 24, 2024

Customer service was very friendly and knowledgeable . Service tech did an excellent job. Dealership kept me informed throughout the service. More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Spitzer Ford Dubois, LLC responded

EJ, We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very friendly and knowledgeable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 23, 2024

Wade was a great sales man. Very polite and knowledgeable. Everyone was very helpful while I was shopping for a new vehicle. More

by kaylynkrise
Recommend Dealer
Yes
Employees Worked With
Wade Lobbestael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Spitzer Ford Dubois, LLC responded

Kaylyn, Thank you so much for your excellent review! We are so glad that Wade had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

September 22, 2024

Spitzer Dubois staff are friendly and efficient! They make getting maintenance effortless and frustration free! More

by EMPIRE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

September 22, 2024

Fast service when I had to come back to have inspection sticker put on after it failed inspection on 9/9/24. Returned 9/21/24 after I had repair done close to home. Inspection done for another year More

by JOANRT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Spitzer Ford Dubois, LLC responded

Joan, Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

September 22, 2024

Robin and Chris were delightful and helpful. They got me in as fast as possible on time crunch when another technician had called off. More

by cchittester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eastman
Sep 24, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to hear Robin and Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 19, 2024

Very happy with the oil change and tire rotation. Was prompt friendly service. My car serviced and clean when returned to me More

by shirley ryen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Spitzer Ford Dubois, LLC responded

Shirley, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 18, 2024

Susan Roush did a good job with the issues i was having with my 2022 ford escape. she was able to get me back on the road the same day!!! More

by Rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to hear that Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2024

It's a very nice company been taking are truck there since we bought it in 2018 More

by BETTYJOCYPHERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Lobbestael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gallaher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Spitzer Ford Dubois, LLC responded

BETTY, We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very nice. We appreciate your continued business with us since 2018. We look forward to continue serving you and your future automotive needs for many more years to come.

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