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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
314 Reviews
Call Service Center (844) 856-0262

314 Reviews of Spitzer Ford Dubois, LLC - Service Center

Sort by
October 10, 2024

Excellent service. Very nice and accommodating employees. Got my vehicle in for appointment very quickly. Job well done! More

by Lkswisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 09, 2024

Service department was very helpful and communicated very well. And the facility was very nice. More

by ohgosh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

October 09, 2024

The service department fit me on the same day and had the truck ready for pickup within 2 hours of dropping it off. I appreciate the timely service and highly recommend and will absolutely bring my vehicle More

by Runr5235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

We are grateful for you leaving us this stunning review and recommendation! We are thrilled to hear that our team took incredible care of you. We are pleased to know that they provided you with timely service. We look forward to serving you again in the future when the time comes.

October 08, 2024

Easy to schedule service work. Friendly and helpful staff. Prompt and speedy service. Will continue to schedule work with Spitzer. More

by Beav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

October 08, 2024

Awesome service team! Fast, efficient and friendly. Keep up the good work! Will be back again! More

by rachelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 06, 2024

The collision center was phenomenal but the service center was horrific. Our car repairs were done when they said they would be but it took the service center 8 days to get it aligned and calibrated. I More

by DEBWILSON_39
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any names
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Oct 10, 2024 -

Spitzer Ford Dubois, LLC responded

Deb, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 05, 2024

I would like to see them have a quick oil change lane. It took a week to get an appointment for an oil change. More

by lonsarvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Spitzer Ford Dubois, LLC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 05, 2024

Very professional and personable staff. Im traveling from Florida. Nucar took my truck at the last minute for an oil change when other dealers had a two week wait. Everything was exce More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Spitzer Ford Dubois, LLC responded

Pat, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

October 03, 2024

Very good experience look at truck when I hey said they would. Got my truck back when they said More

by timstiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

September 28, 2024

Kept me informed regarding time and date. Service tech was kind and explained what he was doing. More

by Sandra
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY
Report | Print
Sep 29, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Sandra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

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