Spitzer Ford Dubois, LLC - Service Center

The scheduling for oil changes for my two ford vehicles was very easy and the completion of work was very efficient and timely. Brandon Crytser was very personable and easy to work with. was very easy and the completion of work was very efficient and timely. Brandon Crytser was very personable and easy to work with. More

As a Women and an individual they made me feel incompetent and dumb. My heat shield melted on my exhaust on my brand new 2021 F250. Not one, not two, but three men that worked there said that part incompetent and dumb. My heat shield melted on my exhaust on my brand new 2021 F250. Not one, not two, but three men that worked there said that part did not exist. One got under the car and said it was packaging material. I knew what it was, I told them what it was. Yet again. I was told the part does not exist so they wouldn't take a further look or fix it. 2 months later Ford comes out with recall on my truck... for the heatshield melting onto the exhaust. Also, one of my wipers broke. They said I would not get seen for 3 weeks. At least. Also a recall now. I'll drive further to another dealership since it seems I'll be frequently there with the new 2021 F250. More

Gary Gallaher took personal care of us. He is a very personal person. We were taken care of quickly and are very happy with our experience!we have always had great service at this dealershi He is a very personal person. We were taken care of quickly and are very happy with our experience!we have always had great service at this dealership! More

Lauren in the service department was polite and helpful. Good overall knowledgeable, professional service. Would recommend! Good overall knowledgeable, professional service. Would recommend! More

Lauren Dietz was very friendly and helpful in assisting us. Didn’t take to long for our service to get done either. Very satisfied. us. Didn’t take to long for our service to get done either. Very satisfied. More

Appt was scheduled in a timely manner and vehicle issues were addressed by the technician to my satisfaction!!! were addressed by the technician to my satisfaction!!! More

Great service. Only had to wait 40 minutes. Will return for next service. Thank uou Only had to wait 40 minutes. Will return for next service. Thank uou More

Great service . Got my truck back as promised.. Will certainly recommend the dealership. A. Steiner did a professional job . thanks Got my truck back as promised.. Will certainly recommend the dealership. A. Steiner did a professional job . thanks More

They were very promp and courteous. Took care of secondary matter as well. Would certainly consider purchasing new vehicle here in the future. Took care of secondary matter as well. Would certainly consider purchasing new vehicle here in the future. More