Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
307 Reviews
Call Service Center (844) 856-0262

307 Reviews of Spitzer Ford Dubois, LLC - Service Center

Sort by
October 19, 2024

We are always impressed with the knowledge of the service people and the overall professionalism of the staff. It really helps to be able to stop without an appointment. More

by peggyeyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Peggy, and we look forward to working with you again.

October 19, 2024

The people that waited on me were nice and friendly. And keep me updated on my truck. More

by cliff mcfaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, Cliff, and for taking the time to leave us this wonderful feedback!

October 19, 2024

I am a RV Transporter. On the road nowhere near home (NY) or work (IN) with a 45’ 5th wheel when I get a DEF No Flow warning. Call the closest Ford dealer in DuBois and the More

by jnear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 19, 2024

stopped in to see if I could get my vehicle recall performed without an appointment Susan Roush got it in and service done, it was only a 20 min computer upgrade and on my way Thanks! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Chuck! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

October 19, 2024

Schedule a Chevy to be work on made no since too me I live over one hour a way More

by asbell.doug
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Roush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, Doug, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 17, 2024

You had my car for over a month. . not happy with the service will not go back More

by laudrea.frampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley O'Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 17, 2024

It was a long wait. I had to ask what was taking so long . Very nice helpful staff. More

by pollie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

October 17, 2024

The service department is courteous and always ready to help in any way. Love the reminders. More

by dnnylynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

October 15, 2024

I was there for state inspection. Spitzers got me in quickly and Susan Roush explained that everything was good. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Spitzer Ford Dubois, LLC responded

Ken, Providing quality and efficient service is so important to us here at Spitzer Ford Dubois and we are glad that Susan's efforts could meet your satisfaction! We are thrilled to know that she got you in quickly and explained that everything was good for your state inspection. We wish you safe travels until we meet again!

October 15, 2024

I was able to get an appointment fast. Susan Roush was extremely helpful. We had our oil changed and tires rotated in less than an hour. Susan helped us to determine that we had more th More

by darburfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Spitzer Ford Dubois, LLC responded

We are grateful for you leaving Susan this wonderful review! We are thrilled to hear that Susan took excellent care of you. We are pleased to know that she was extremely helpful and finished your vehicle in less than an hour. Please drive safely and do not hesitate to let us know how we may be of further service to you.

1
2
3
4
...
31