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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
422 Reviews
Call Service Center (844) 856-0262

422 Reviews of Spitzer Ford Dubois, LLC - Service Center

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May 18, 2024

Very friendly and kept us informed. Explained everything very well after our Bronco was done. More

by Kaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 18, 2024

My car was ready to go as promised and everything was explained as what was done. More

by JKnipple
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 16, 2024

Everyone went above and beyond, from picking up the vehicle to the work they performed, thanks again for everything More

by rhickok6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your wonderful review! We are so appreciative of the opportunity to work with you. It is our pleasure to assist you in any way possible. We look forward to serving all of your automotive needs in the future!

May 15, 2024

Friendly, easy to deal with, ease of scheduling service appointments,competent mechanics and sales staff. More

by CHLOEDOG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Spitzer Ford Dubois, LLC responded

Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. Thank you for the great feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with!

May 14, 2024

Service department was friendly, efficient and answered all my questions. In and out in no time and I loved the video of the maintenance, very cool! More

by AMYGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Spitzer Ford Dubois, LLC responded

We are thrilled that our team provided you with 5-star service during your recent visit. Thank you for your wonderful review, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

May 11, 2024

Not very helpful, someone broke my key and told me to take it to Chevy dealer, I bought my vehicle there! More

by djgreene0955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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May 13, 2024 -

Spitzer Ford Dubois, LLC responded

DJ, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 11, 2024

I never have an issue whenever I need a service done for my Bronco at Spitzer. All staff are very friendly and time efficient. I can tell that the facility is run very smoothly. I also bought my Bronco from More

by Luke Haskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Lobbestael
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May 12, 2024 -

Spitzer Ford Dubois, LLC responded

Luke, Thanks for sharing about your service experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

May 10, 2024

Always fast service, excellent customer service always,your team is extremely polite Everytime I get my car serviced. More

by Leslie Kibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Spitzer Ford Dubois, LLC responded

Hi Leslie, Thank you so much for your positive review! It is an honor to have earned your kind words. We wish you the safest of travels- on behalf of the entire team!

May 10, 2024

The mobile on site service is convenient, also love the Saturday service hours at the dealership. More

by George U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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May 10, 2024 -

Spitzer Ford Dubois, LLC responded

Hi George, We are delighted that our team could provide you with quality and efficient service during your recent visit. Thank you for the positive feedback!

May 10, 2024

Way better than Murrays Ford. The lady that waited on me in the heavy truck department was very friendly. The woman who waited on me from Murrays Ford was so rude. It was like I w More

by dlyoung518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC, we look forward to having you as one of our valued customers for many more years to come!

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