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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
422 Reviews
Call Service Center (844) 856-0262

422 Reviews of Spitzer Ford Dubois, LLC - Service Center

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June 10, 2024

Robin is great service is questionable no gas in car and I believe my seat was ripped More

by moorecheryl29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Spitzer Ford Dubois, LLC responded

Cheryl, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 08, 2024

I bring my car in for service/maintenance and I’ve have always been treated very well. Appointments are prompt and the reason for the “car visits” are remedied and performed professionally. More

by Sttruman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 04, 2024

Service, as always, is great. Friendly staff in your service department, facility and restroom is clean. No issues. I’m More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Michele, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

June 03, 2024

We have always been very satisfied with all the times we have had our car to Spitzer Ford. More

by snyder220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Spitzer Ford Dubois, LLC responded

Snyder, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 03, 2024

Fantastic service department, fast and efficient, everyone there was very nice and knowledgeable. Highly recommend More

by GDONNER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory grunthaner
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Jun 04, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2024

Very efficient with getting my vehicle in and completed the work in a very timely manner. More

by DDANVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Spitzer Ford Dubois, LLC responded

We are glad that our team got your automotive needs taken care of- quickly and efficiently. It is our pleasure to assist you in any way possible. Thank you and safe travels!

June 02, 2024

We use this dealership for all our service needs. Convenient location and good customer service. More

by JJFENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

May 31, 2024

Was able to get in even before my appointment,very great people,every thing went well,thank you More

by DRCAMAR069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

May 30, 2024

The service manager is very arrogant the rest of the people where great and knowledgeable More

by felixnash33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, Felix, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 29, 2024

I had confidence and trust in the work that was done when this dealership was Murray’s. I don’t yet feel that kind of trust with a Spitzer’s. More

by JIMWILSON299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Roush
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience, Jim, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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