Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
314 Reviews
Call Service Center (844) 856-0262

314 Reviews of Spitzer Ford Dubois, LLC - Service Center

Sort by
April 17, 2024

All went well, but did forget to put on bill copy. If the 21 point services was done More

by sherryjoenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Sherry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

April 17, 2024

Exceptional customer service. I would go back again. Didn’t constantly try to upcharge me. More

by Moose creek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! Susan, Ashley, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

April 16, 2024

Very through very good communication very pleasant accommodations were made to supply courtesy vehicle during service More

by jmsmeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 16, 2024

Was only there less than an hour for recall but was very pleased with the experience More

by brpamc0927@gmail.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Spitzer Ford Dubois, LLC responded

We are so glad that our team could provide you with top-notch service. It is an honor to have earned your confidence. Please do not hesitate to let us know how we may be of further assistance to you in the future!

April 13, 2024

Nice dealership kept me informed about a possible recall on my car and got me scheduled in quickly. More

by djogden1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 13, 2024

Friendly and Courteous staff. Very knowledgeable and explain every detail about your vehicle. Explore every option available to you. Treat like a valuable customer and not just a More

by wlarsen1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2024

Friendly, fast, responsive to your needs for service. Quick appointments and vehicle returned in working order. More

by cgl61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 12, 2024

Susan and Ken are great. Techs do great work and give helpful advice. No pressure to upsell just good people. More

by JROTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your positive review! It's wonderful to know that Susan and Ken provided you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

April 12, 2024

Convenient pick up and return is very helpful. I appreciate the friendly staff. Recommend the service department for all vehicle needs. More

by Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Report | Print
Apr 12, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for leaving us this 5-star review, Collins! We are so glad that we could get you and your automotive needs taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns!

April 10, 2024

I called the day before and asked if there would be a loaner car available for my wife the next day. I was told yes, and they are first come first serve, so if anything came up they would call me and let More

by rwyant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not have the name of the personal n my wife worked with.
Report | Print
Apr 13, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

1
...
18
19
20
...
32