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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
314 Reviews

314 Reviews of Spitzer Ford Dubois, LLC - Service Center

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May 30, 2024

The service manager is very arrogant the rest of the people where great and knowledgeable More

by felixnash33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, Felix, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 29, 2024

I had confidence and trust in the work that was done when this dealership was Murray’s. I don’t yet feel that kind of trust with a Spitzer’s. More

by JIMWILSON299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Roush
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience, Jim, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 29, 2024

They do an awesome job in taking care of my Lincoln I would recommend them for anyone to have there vehicles taken there More

by westoverjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

May 25, 2024

Bri was extremely helpful throughout the whole process of finding the right car! Mitch was great to work with while doing the financing and all of the paperwork and was great with getting my car looked at wh More

by mgp2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for sharing the positive experience you had with our team! We are honored to have had the opportunity to work with you, and glad to provide you with 5-star service. We are delighted to hear of your very kind words. Wishing you the warmest congratulations on your purchase- on behalf of the entire team!

May 24, 2024

They were friendly and courteous. Professional and listened to my concerns. I am sure they will be helpful if I have more concerns More

by Gdragichjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! It is an honor to have earned your confidence, and we are so glad to provide you with a smooth, 5-star experience. Your satisfaction means so much to us. We look forward to seeing you again!

May 22, 2024

Came early which was great 15 minutes done Good job Will call again if need More

by Carol
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts dept
May 22, 2024 -

Spitzer Ford Dubois, LLC responded

Carol, Providing impeccable and quality service is so important to us here at Spitzer Ford Dubois, LLC and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know they did a good job. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

May 22, 2024

They were helpful in listening and fixing the problem. The were on time that the told me to come. More

by raymondstiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your 5-star review! We are so glad to have had the opportunity to work with you, and pleased that we could provide you with a seamless experience. Please drive safely!

May 21, 2024

I'm very happy with the body repairs done on my 2018 Honda Accord. Workmanship is excellent. The people are friendly and easy to work with. A job well done. More

by IFIXOLDCARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roth, 5 stars
May 21, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2024

Excellent! You always take good care of my issues I highly recommend you and trust my Maverick draws attention. BTW I appreciate that you give this old girl a l More

by villellaelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much, Elizabeth, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

May 19, 2024

Everyone was polite. Everything was clean and organized. Performed the recall work in the time they quoted. My first visit… but I will use Spitzer again. Hopefully not in More

by gschrock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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