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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
490 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 490 reviews

October 08, 2024

Easy to schedule service work. Friendly and helpful staff. Prompt and speedy service. Will continue to schedule work with Spitzer. More

by Beav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

October 08, 2024

Awesome service team! Fast, efficient and friendly. Keep up the good work! Will be back again! More

by rachelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 06, 2024

The collision center was phenomenal but the service center was horrific. Our car repairs were done when they said they would be but it took the service center 8 days to get it aligned and calibrated. I More

by DEBWILSON_39
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any names
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Oct 10, 2024 -

Spitzer Ford Dubois, LLC responded

Deb, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 05, 2024

I would like to see them have a quick oil change lane. It took a week to get an appointment for an oil change. More

by lonsarvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Spitzer Ford Dubois, LLC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 05, 2024

Very professional and personable staff. Im traveling from Florida. Nucar took my truck at the last minute for an oil change when other dealers had a two week wait. Everything was exce More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Spitzer Ford Dubois, LLC responded

Pat, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

October 03, 2024

Very good experience look at truck when I hey said they would. Got my truck back when they said More

by timstiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

October 02, 2024

Great staff! Very professional and knowledgeable. Made a stressful time of buying a car very simple and easy. Will definitely be back for our next purchase. More

by jessicakitchen1278
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Lobbestael
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Oct 02, 2024 -

Spitzer Ford Dubois, LLC responded

Jessica, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Ford Dubois, LLC are glad to have you as a customer.

October 01, 2024

Wade was an excellent salesman. He was very kind, considerate, and very on top of the features of the car. Did not pressure us. Very helpful getting the new car ready for us. Woul More

by jmichuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wade Lobbestael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for sharing your experience with us! We're happy to hear it went well Wade and our team. We truly appreciate your feedback.

September 28, 2024

Kept me informed regarding time and date. Service tech was kind and explained what he was doing. More

by Sandra
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY
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Sep 29, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Sandra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

September 27, 2024

Tech was very professional and communicative. He called to give me an update on the eta as Spitzer’s put a big job before mine. Otherwise things went well. More

by gardenerden
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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