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Spitzer Ford Dubois, LLC

Du Bois, PA

4.6
566 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 566 reviews

January 09, 2025

Waited for 30 minutes past appointment to start work on truck. Prices for service are very high. Ron was treated poorly cause his speech is hard to understand but it’s because he’s recovering from cancer. More

by ronpat23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan was rude and other sales people making faces behind his back
Jan 10, 2025 -

Spitzer Ford Dubois, LLC responded

Ron, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 06, 2025

First time using Ford dealership since recently bought used F150. Had new set of tires mounted and balanced. Thanks for taking care of this job for me. More

by jeff.fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience!

January 04, 2025

Excel at what they do! My truck looks great and the people I dealt with were awesome! More

by Kellbell2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 05, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

January 04, 2025

From start to finish service was great. The only complaint is the driver who picked up and delivered my car. He was very unsociable very unpolite. More

by theilbrun13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
Jan 05, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 04, 2025

Susan has the best customer service of any dealership I’ve ever dealt with. She cares and makes what is not the most enjoyable experience somewhere you don’t mind coming back to. More

by Mcg1884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 03, 2025

Angelo Inzana couldn’t have treated me better. I will definitely be back in the future. More

by jpompeii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Inzana
Jan 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angelo here at Spitzer Ford Dubois, LLC.

January 01, 2025

A lot of extra charges that I’m not sure what are for. 11.00 for a sticker but still 39 on top of that for a “free inspection”. I’ve spent $2000 in the year that I’ve had the vehicle on repairs and feel t More

by Amymiloser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley O'Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for this feedback, Amy. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 31, 2024

I was new to the area and was looking for a reliable and honest service location. Spitzer Ford Lincoln was made to order. They got my car in for service during the Christmas holiday and kept in touch with m More

by debra_kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much, Debra, for your kind words, and for taking the time to leave us this wonderful feedback!

December 30, 2024

I was very pleased with service and I would recommend to others to take their car there More

by tcroyle439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive, thank you so much for the recommendation. We look forward to seeing you again when it is time for your next service. Happy holiday's!

December 28, 2024

Well, Robin saved the day. She got my truck fixed quickly and for a fair price. She made the difference for sure! My survey would have rated you very poorly until she stepped i More

by GERSHPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Robin will be thrilled to hear that you added her to your splendid review, thank you! We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy holiday's!

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