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Spitzer Ford Dubois, LLC

Du Bois, PA

4.6
616 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 616 reviews

February 28, 2024

I got quick appointments and the service has been very good. The service people I have spoken to have been very helpful and polite thanks More

by tjrbaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 28, 2024

They were accommodating and friendly. The parts were not available immediately, but they came in within a few days. More

by fitzertr
Recommend Dealer
Yes
Feb 28, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 26, 2024

The sales team is friendly and courteous. The service department is getting better but the hourly rate is high for this area. More

by danno604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mogan Lingle, Brian Sacks, and Wade L., Wade Lobbestael
Feb 26, 2024 -

Spitzer Ford Dubois, LLC responded

Danno, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 25, 2024

Lilyanna Henry was wonderful. We were very impressed with her. We definitely would refer her to any of our friends and relatives looking to purchase a vehicle. More

by ejhstory
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. Lily and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 25, 2024

They were able to work within my schedule for a last minute appointment Top notch service More

by Ozprelude
Recommend Dealer
Yes
Employees Worked With
Gary,and Lauren
Feb 24, 2024 -

Ozprelude responded

Everyone in the truck service dept has been very helpful

Feb 25, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 25, 2024

Good communication Competed in a timely manner Good overall experience. Would recommend to anyone in need More

by stevallisyme
Recommend Dealer
Yes
Employees Worked With
Body shop
Feb 25, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 23, 2024

Awesome I was never more satisfied with my service the Crew is stellar, above and Beyond!! Always More

by WADELOBBEST70
Recommend Dealer
Yes
Employees Worked With
Robin Curry
Feb 23, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 23, 2024

3 hours for a state inspection when I had an appointment and up charge for parts I could have went and got myself at autozone More

by deannz
Recommend Dealer
No
Feb 26, 2024 -

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 23, 2024

The salesman Brad made serveral broken promises which then contributed to very poor service. Communication between your sales team and service team was terrible at best. Communication between Brad and th More

by Bruckartj
Recommend Dealer
No
Employees Worked With
Salesman Bradford
Feb 26, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 22, 2024

WeI had great service,, w/ the picking up our vehicle and returning it . They updated on having it returned The service dept w/ Morgan , / she was a pleasure to talk with.. Our truck was there f More

by Julie.Wineberg.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan , works in service dept
Feb 22, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks, Julie, for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

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