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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
568 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 568 reviews

March 23, 2024

Very polite and respectful and welcoming staffing quality and professional service people in the medium duty truck garage More

by FLONG1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

March 20, 2024

From the time I arrived to have the works done on my ford till I left everything went well More

by mrsbearbear1
Recommend Dealer
Yes
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Mar 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and look forward to working with you again.

March 20, 2024

We originally went to this dealership to test drive a vehicle that we saw on their website. We requested a test drive online and Brianna called the next morning to finalize the details. When we arrived, More

by Miller131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wineberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your positive review and recommendation! Scott and Mitch are honored to have been of assistance to you with your special purchase, and proud to provide you with a smooth, 5-star experience. Your satisfaction means so much to us. We warmly congratulate you on your new purchase- on behalf of the entire team!

March 18, 2024

Morgan the salesperson was great. Not so great was the unwillingness of the manager to match the price they had on the car 2 wks previously or the finance guy pushing a 3rd party veh More

by dasman66
Recommend Dealer
Yes
Employees Worked With
Morgan Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. Morgan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

March 17, 2024

Very sloppy, they did not reconnect all the wire and hose keepers, about 7-8 of them! Left tools laying at bottom of the windshield! They just left everything dangling after replacing the turbocharger. More

by bradstewart54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Spitzer Ford Dubois, LLC responded

Brad, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 16, 2024

Great service! Fast and prompt oil change and tire rotation Always very friendly Reasonable price More

by Clinton Cousins
Recommend Dealer
Yes
Employees Worked With
Jeremy, Robin, Gary and Lauren!
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 16, 2024

They helped me get my app downloaded so I could save on my service appointments in the future More

by Ozprelude
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2024

They helped me get my app downloaded so I could save on my service appointments in the future More

by Ozprelude
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2024

Only got one key and wouldn’t work with giving a second one have to pay over 300 to get a key cut and programmed other than that was ok More

by peggybloom419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Spitzer Ford Dubois, LLC responded

Peggy, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 15, 2024

I haven't dealt with any one there yet,so I really don't know.I know your hourly rate is to high.When you are on a SS IT IS hard to deal with someone More

by barbietubbs
Recommend Dealer
Yes
Employees Worked With
I don't know any new guys.
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we hope to see you again here at Spitzer Ford Dubois, LLC. Please don't hesitate to reach out if you need anything else.

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