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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
566 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 566 reviews

June 18, 2024

I love the fact that they come to me at work and fix it on the spot it valet it to the shop and valet it back! Great customer service More

by dannielletravis72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but they were great!
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Jun 18, 2024 -

Spitzer Ford Dubois, LLC responded

Danielle, thank you for recommending our service to others and we are glad you found us helpful! If there is anything we can do better please let us know. Safe travels until next time!

June 18, 2024

I feel that your”shop fee”is a clear case of xxxxxx the customer. over $150.00 an hour is extremely high for a diagnostic charge. The staff is very friendly and helpful,, but your prices for service are wa More

by B. Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Ball
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan was very pleasant to talk to.
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Jun 22, 2024 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 17, 2024

Service department was very friendly, quick and efficient. I own a VW Tiguan and was pleased with the price of the inspection and tire rotation. The Audi/VW was over twice as much for the same se More

by Coleen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Spitzer Ford Dubois, LLC responded

Coleen, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

June 16, 2024

Work was scheduled in quickly. Felt I was treated fairly and with courtesy. Ken communicated very well with me. Girl at the desk was also very good with me. More

by Vtonkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! Ken and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

June 16, 2024

Lauren D was very helpful and as always made my experience with spitzer Ford a pleasant one. More

by jaw123744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to Lauren and hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

June 16, 2024

Quick and easy! Wade was very friendly and knowledgeable and wasn’t pushy. I had a rental and they were able to help me return it which saved me a lot of time and dr More

by Mike McC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Lobbestael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Spitzer Ford Dubois, LLC responded

Mike, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 16, 2024

Friendly, courteous staff willing to help get you into a vehicle that fits your needs and budget. We never felt rushed the entire time we were there which was about 4 hours due to Wade and Mitch being extre More

by DSR10259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Lobbestael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Spitzer Ford Dubois, LLC responded

Here at Spitzer Ford Dubois, LLC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad you enjoyed your experience working with Wade and Mitch, and it was a pleasure having you at the dealership. We appreciate your review!

June 14, 2024

They do a great job and make it convenient and easy! The pickup and service is top notch service! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Spitzer Ford Dubois, LLC responded

Melissa, Providing top notch and quality service is so important to us here at Spitzer Ford Dubois, LLC and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they did a great job and made everything easy. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 14, 2024

A very good experience at the dealership they were friendly and very helpful whit my 2024 Ranger More

by dwhitmore2006Denny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wade Lobbestael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Spitzer Ford Dubois, LLC responded

We greatly appreciate you for leaving us this remarkable review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were very friendly and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2024 Ford Ranger- behalf of the entire Spitzer Ford Dubois, LLC team!

June 12, 2024

Had great interaction and service from this dealership. They helped all along the way with the purchase of my Ford Maverick. More

by gpgoodhart67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for choosing Spitzer Ford Dubois, LLC! Please let us know if we can be of any more assistance.

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