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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
611 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 611 reviews

October 09, 2024

The service department fit me on the same day and had the truck ready for pickup within 2 hours of dropping it off. I appreciate the timely service and highly recommend and will absolutely bring my vehicle More

by Runr5235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

We are grateful for you leaving us this stunning review and recommendation! We are thrilled to hear that our team took incredible care of you. We are pleased to know that they provided you with timely service. We look forward to serving you again in the future when the time comes.

October 09, 2024

Did not Service the vehicle like they said they did dirty air filter and cabin air filter no washer fluid had hidden fees that they didn’t tell me about More

by Very unhappy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brianna Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 08, 2024

Easy to schedule service work. Friendly and helpful staff. Prompt and speedy service. Will continue to schedule work with Spitzer. More

by Beav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

October 08, 2024

Awesome service team! Fast, efficient and friendly. Keep up the good work! Will be back again! More

by rachelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 06, 2024

The collision center was phenomenal but the service center was horrific. Our car repairs were done when they said they would be but it took the service center 8 days to get it aligned and calibrated. I More

by DEBWILSON_39
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any names
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Oct 10, 2024 -

Spitzer Ford Dubois, LLC responded

Deb, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 05, 2024

I would like to see them have a quick oil change lane. It took a week to get an appointment for an oil change. More

by lonsarvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Spitzer Ford Dubois, LLC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 05, 2024

Very professional and personable staff. Im traveling from Florida. Nucar took my truck at the last minute for an oil change when other dealers had a two week wait. Everything was exce More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Spitzer Ford Dubois, LLC responded

Pat, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

October 03, 2024

Very good experience look at truck when I hey said they would. Got my truck back when they said More

by timstiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

October 02, 2024

Great staff! Very professional and knowledgeable. Made a stressful time of buying a car very simple and easy. Will definitely be back for our next purchase. More

by jessicakitchen1278
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Lobbestael
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Oct 02, 2024 -

Spitzer Ford Dubois, LLC responded

Jessica, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Ford Dubois, LLC are glad to have you as a customer.

October 01, 2024

Wade was an excellent salesman. He was very kind, considerate, and very on top of the features of the car. Did not pressure us. Very helpful getting the new car ready for us. Woul More

by jmichuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Lobbestael
Report | Print
Oct 02, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for sharing your experience with us! We're happy to hear it went well Wade and our team. We truly appreciate your feedback.

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