Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center

Out of state customer had trans issue I was headed to Key West FL for a family vacation when my 2016 Ram 2500 check engine light came on. Shortly after discovering that my transmission shi I was headed to Key West FL for a family vacation when my 2016 Ram 2500 check engine light came on. Shortly after discovering that my transmission shift Solenoid went out I was in Key Largo about 60 miles from Spitzers. I call and connected with Jose. Without dragging this out to long it was an excellent experience. Jose was super helpful in getting me worked in and also connecting me with a rental car. I truly can’t say enough great thing about my dealings with Jose. I sure hope he is recognized for this survey he is truly an asset to this dealership. Also after I received my truck back which was fixed correctly by the tech In a super fast manner. I noticed that some grease was on my head liner and visor. I called back was advised to bring it by on my way back into Miami and Marco would take care of me. Like my other experiance it was great too absolutely no issues Marco got a very nice man from detail to come out and it was cleaned up In less that 10 min and me and my family were back on the road. Thanks again Spitzer for the great customer service I hope all these guys are recognized for their excellent work!!!! More

Glad we came here! Randomly picked Switzer to perform our maintenance oil change on our Jeep. Being "snow birds" we we're anxious but Jose took great care of us, our con Randomly picked Switzer to perform our maintenance oil change on our Jeep. Being "snow birds" we we're anxious but Jose took great care of us, our concerns, and our vehicle, and in a timely and professional manner. More

I always have a excellent experience at Spitzer Homestead. I would like to take this opportunity to give a special “THANKS” to Jose Cancanon. I know he’s only been with the company for a little over six months I would like to take this opportunity to give a special “THANKS” to Jose Cancanon. I know he’s only been with the company for a little over six months but from day one of us meeting he has taken great care of all my car needs. He’s honest and fair and I really appreciate him being “my personal service manager”. More

Great service department I brought my truck to the Spitzer Dodge service department to have it repaired. I was pleasantly surprised with their quick diagnosis, professionalism I brought my truck to the Spitzer Dodge service department to have it repaired. I was pleasantly surprised with their quick diagnosis, professionalism, and completeness with which they accomplished the repairs. I will definitely return to Spitzer Dodgers service department to have my truck maintenance and repairs done in the future More

Great service for a smaller dealer Jose the service manager and his boss were flexible in my situation. Jose had constant communication with me. I work at a dealership and managers ar Jose the service manager and his boss were flexible in my situation. Jose had constant communication with me. I work at a dealership and managers are usually sub par at best. Jose “gets it”. 5 stars for him More

Great Service Jose and the service team were professional courteous and took care of my vehicle service quickly. Spitzer goes above and beyond for the customers. I Jose and the service team were professional courteous and took care of my vehicle service quickly. Spitzer goes above and beyond for the customers. I highly recommend them. More

Excelent service!! We are really impressed with you helping us out while we were on vacation and had a emission code come up even though you were very busy. Jose told us We are really impressed with you helping us out while we were on vacation and had a emission code come up even though you were very busy. Jose told us to come in and if it was serious he would help us. It turned out to be something that needed to be fixed. We got a rental car until ours was fixed, can not say enough good things about Jose and Spitzer, thank you so much More

Service Department is the BOMB! Stopped in for some radio programming help with my Jeep. These guys went above and beyond in helping me to find the perfect solution...even on a Satur Stopped in for some radio programming help with my Jeep. These guys went above and beyond in helping me to find the perfect solution...even on a Saturday. I can't say enough positive about Marko & Jose in service. So thankful to have such a great Jeep team right here in Homestead. More

Knowlegable, polite and aware of customer's time sensitivity They know how to deal with every scenario, I had a vehicle (Durango) that had all their lights turned on and they found what the problem was. They kn They know how to deal with every scenario, I had a vehicle (Durango) that had all their lights turned on and they found what the problem was. They knew exactly what to do and what offers they can give me based on my contract. Always ready to greet me in the mornings with a smile and pretty quick for a Saturday morning appt. Today I took in my 300 at 7:40 am and they started to take in vehicles when the hours of operation started at 8am. I came out at 8:38 am to be exact! Husband and I have been coming to this service station for 4 years now and have not had 1 negative experience by far. Thank you Mrs. Parera More