Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center

Marko Torres and the service department were excellent On 11/18 my radiator fan failed in my Promaster City while on vacation in Big Pine Key. After two days of Key West Dodge Chrysler ignoring me and Fiat On 11/18 my radiator fan failed in my Promaster City while on vacation in Big Pine Key. After two days of Key West Dodge Chrysler ignoring me and Fiat Chrysler Service Center only telling me why the could not help me, I was facing a dark and gloomy situation of having to pay to tow a vehicle under full warranty to Homestead and rent a car for two weeks and return to pick up my car according to the Fiat Chrysler Service Center. On 11/20 I contacted Spitzer Chrysler Dodge Jeep Ram of Homestead Service Center and spoke with Marco Torres. Suddenly the sun was shining brightly! Instead of having people tell me why they could not help me, Marko began working on a way to help me. By Tuesday afternoon a tow truck was on the way to pick up my van. By Wednesday afternoon my van was repaired and ready to go. I picked up my van on Friday at 7:30 and headed home. I consider the service I received from Marco Torres above and beyond! I believe Fiat Chrysler gaining the trust of current and previous customers is dependent on Customer Service. More

Kudos to Service Department!!! This was by far the best experience in dealing with a mechanical issue with my jeep. Drove to the dealership with an issue and Marko was extremely he This was by far the best experience in dealing with a mechanical issue with my jeep. Drove to the dealership with an issue and Marko was extremely helpful and took care of me the same day. Very thankful for him and his team for assisting with a problem I otherwise would not have known what to do. Will definitely be coming back and would recommend to anyone I know. Great team at this location!!! More

very pleasant and uneventful The service to my truck was great and uneventful . Got my truck back in a timely manor. Very accommodating . Very professional service department .,th The service to my truck was great and uneventful . Got my truck back in a timely manor. Very accommodating . Very professional service department .,thank you More

Buen trato y mucha amabilidad Total mente genial y con muy buen precio,xcelent cuidado de condiciones del vendedor " Salvador Campusano " ,excelente compra , estoy muy contento con Total mente genial y con muy buen precio,xcelent cuidado de condiciones del vendedor " Salvador Campusano " ,excelente compra , estoy muy contento con mi nuevo auto,, gracias al concesionario SPITZER. More

20,000 mile Oil Change, engine, AC filters inspection Richard, Marvin and Greggie team up to resolve service issues professionally and efficiently for the benefit of their customers and their company. The Richard, Marvin and Greggie team up to resolve service issues professionally and efficiently for the benefit of their customers and their company. They go beyond the routine demands to provide outstanding service. Their performance speaks to the excellent leadership provided by their manager Marko Torres. Congratulations and keep up with the good work. Kind Regards, Omar F. Segura More

Awesome!! The service department is great!! Jose and Antonio are extremely helpful and will do what they have to do to make sure you have the best experience ev The service department is great!! Jose and Antonio are extremely helpful and will do what they have to do to make sure you have the best experience ever and your vehicle is taken care of. More

Service Jose at the service department was fantastic! My vehicle is a 2012 Town and Country model and had some minor wear and tear that Jose was able to get c Jose at the service department was fantastic! My vehicle is a 2012 Town and Country model and had some minor wear and tear that Jose was able to get corrected without making me feel ripped off. I would definitely go back. Thanks! More

Awesome. Great. Can't complain. Jose was great! Came in for my appt. in and out within the day. Got me a rental quick and easy. Best service I have ever had. I have a Jeep Wrangler Jose was great! Came in for my appt. in and out within the day. Got me a rental quick and easy. Best service I have ever had. I have a Jeep Wrangler 2014 and I had a very loud ticking coming from my car. Took it into Spitizer Dodge they diagnosed and repaired my car in less than a day. Very pleased with there service will be going back for any other issue down the road. Would recommend To any one the Spitizer Dodge on 30101 s. Dixie highway homestead fl. More

You guys are the best!!! Thanks Mr. Torres for all your help. The professionalism and effort you showed was very much appreciated. I look forward to continuing working with Te Thanks Mr. Torres for all your help. The professionalism and effort you showed was very much appreciated. I look forward to continuing working with Team Spitzer Dodge to assist with all my future Dodge services. Thanks More

Key stuck in ignition!!!! Jose was very friendly and professional. He was quick to get our issue fix without an appointment. I would recommend this dealership over the other Jose was very friendly and professional. He was quick to get our issue fix without an appointment. I would recommend this dealership over the others. More